System Engineer, Operation & Technical Support Engineer

Dubai Tax Free3 days agoFull-time External
5.7k - 7.6k / mo
We are looking for a Senior Linux System Engineer with experience in carrier grade to build, operate, and support production Linux systems in a high availability environment. Main Responsibilities • Perform installation, configuration, and maintenance of Linux OS and software applications • Provide first level technical support to end users and assist with multiple systems including: • IPTV /OTT Systems • Network and Service Monitoring Applications • Daily Monitor the performance and health of servers, identifying and addressing potential issues or anomalies • Diagnose/resolve and Escalate system problems, such as network connectivity issues, hardware failures, and software errors • Work closely with L2 and L3 teams to ensure issues are properly tracked and resolved Core Competencies • Strong problem-solving and troubleshooting skills • Effective communication and interpersonal abilities • Team-oriented mindset with adaptability to shifting priorities • Willingness to work in shifts to provide 24x7 support · Hold UAE driving license Education • BS degree in Information Technology or a related field. • Minimum of 5 years experience. Work Location • Dubai – United Arab Emirates Skills Technical Skills • Proficiency with Linux command-line tools and utilities • Basic knowledge of ticketing tools such as (Jira, ServiceNow) • Hands-on experience using Bash script, REST, SOAP, Python • knowledge of containerization tools (Docker, Podman, container) is a plus • knowledge of orchestration platforms (Kubernetes, OpenShift/OCP) • Awareness of monitoring and visualization tools (Prometheus, Grafana) • Good networking knowledge