strategic customer adoption specialist

Vancouver 16 days agoFull-time External
Negotiable
Job Role We're looking for an expert in advanced technical customer-facing roles to lead complex adoption programs and drive business outcomes. • Serve as primary post-sale leader for enterprise or strategic accounts. • Guide customers through multi-phase onboarding and value realization. An ideal candidate has strong experience with AI-enabled workflows, executive presence, and strategic advisory capability. They can orchestrate high-level program leadership and navigate customers through ambiguity and change. About the Role • Lead product-focused adoption across various products (e.g., Nexus Black/Loops/Embedded AI). • Architect advanced workflows, integrations, and cross-functional use cases. • Anticipate and resolve high-impact adoption challenges. ,