ServiceNow Administrator – Mid / L2–L3
Role Summary
Rate:$55-60
Location: Mississauga, On and Vancouver, BC
Owns configuration, platform stability, and enhancement support across multiple ServiceNow modules.
Key Responsibilities
Administer users, roles, ACLs, and groups Configure advanced UI policies, client scripts, and business rules Manage workflows / Flow Designer Support ITSM, CMDB, and Service Catalog Perform upgrades, patching, and release testing Troubleshoot performance and integration issues Manage MID Server (basic setup and monitoring) Support audits and compliance activities
Required Skills
Strong ServiceNow administration Flow Designer / Workflow Editor CMDB fundamentals & CSDM awareness Service Catalog & Request Fulfillment REST API basics ITIL v4
Experience
3–6 years ServiceNow experience
