Join our dynamic Documentation team as a Software Documentation Specialist at The Reynolds and Reynolds Company. In this role, you will play a crucial part in producing both hardcopy manuals and online reference materials for our innovative software products.
Your key responsibilities will include:
• Conducting thorough product testing to document new software changes accurately.
• Recommending enhancements to existing software based on your findings.
• Contributing informative articles for our monthly publications that highlight new features for customers.
• Engaging with customers to collect feedback and insights, especially when exploring potential new products or services.
• Maintaining and updating 'help messages' within the software, ensuring they are clear and helpful for users.
• Writing precise instructions for these help messages and testing them to verify accuracy and effectiveness.
This position not only offers an opportunity to influence our product documentation practices but also allows for personal growth within a supportive team environment. We look forward to your contributions!
