Medical Office Manager

Vancouver 3 days agoFull-time External
331.9k - 382.9k / yr
We are partnering with a well-established specialty clinic seeking an experienced Medical Office Manager to lead daily operations and support a multidisciplinary team of physicians and clinical staff. If you’re a confident, empathetic leader who thrives in a fast-paced healthcare environment, this role offers the chance to shape a positive patient experience while contributing to a strong, supportive team culture.As the Medical Office Manager, you’ll oversee clinic operations, staff leadership, financial administration, and patient relations. You will ensure the clinic runs smoothly day-to-day, support a high-performing administrative and clinical team, and uphold the exceptional standard of care patients expect.Key ResponsibilitiesSupervise a team of administrative and clinical support staff.Manage scheduling, training, performance, and address underperformance when required.Lead recruitment and onboarding for support roles.Foster a respectful, collaborative, and patient-first workplace culture.Oversee medical billing and payment processing for accuracy and compliance.Perform bookkeeping duties in QuickBooks Online and prepare spending analyses.Identify opportunities to enhance operational efficiencies and reduce costs.Serve as a key contact for patient questions, concerns, and escalations.Help maintain the clinic’s reputation for attentive, accurate, and compassionate care.Ensure smooth day-to-day clinic operations including scheduling, workflow, inventory, and EMR accuracy.Maintain compliance with policies, procedures, and regulatory requirements.