Role Summary
We are looking for an experienced OS Subject Matter Expert (L3) to provide advanced support and expertise across Windows and RHEL environments. The role involves deep-level troubleshooting, clustering support, and scripting to ensure stability, performance, and availability of critical systems.
Key Responsibilities
• Provide L3 support for Windows and RHEL operating systems in production environments
• Perform advanced troubleshooting, root cause analysis, and issue resolution
• Manage and support Windows and Linux clustering environments
• Develop and maintain scripts for automation and operational efficiency
• Work closely with cross-functional teams to resolve complex OS-related issues
• Support system availability, performance tuning, and patching activities
Required Skills
Windows:
• Strong hands-on experience with Windows Server
• PowerShell scripting
• WMI
• Windows Failover Clustering
RHEL:
• Strong experience with Red Hat Enterprise Linux
• Shell scripting (Bash)
• Linux clustering experience
Nice to Have
• Exposure to enterprise infrastructure or platform environments
• Experience supporting large-scale or mission-critical systems
• Familiarity with automation and operational best practices
Profile
• Proven experience operating at L3 / SME level
• Strong problem-solving and analytical skills
• Ability to work independently in high-pressure environments
• #OSSME #L3Support #WindowsServer #RHEL #PowerShell #Linux #SystemsEngineer #Infrastructure
