Senior Manager, Field Service Solutions Architect

Chicago 10 days agoFull-time External
Negotiable
Specialty/Competency: Functional & Industry Technologies Industry/Sector: Power and Utilities Time Type: Full time Travel Requirements: Up to 60% Join our dynamic Field Service Operations team as a Senior Manager, where you will lead the design, implementation, and enhancement of OverIT Solutions tailored for clients in the Power & Utilities sector. This role offers a unique opportunity to drive project success, cultivate high-performing teams, and exceed client expectations while fostering innovation and deepening relationships. In this exciting role, you will: • Enhance operational processes to significantly improve client satisfaction. • Develop and maintain strong, collaborative relationships with clients across the Power & Utilities sector. • Innovate and propose solutions to meet the evolving needs of clients and industry trends. • Ensure all project deliveries adhere to the highest professional standards. • Lead initiatives focused on continuous improvement to elevate our service offerings. Successful candidates will possess the following qualifications: • Bachelor's Degree. • A minimum of 7 years of relevant experience. What Sets You Apart: • A Master's Degree in Information Technology, Computer Science, or a related field. • Demonstrated experience leading consulting engagements on the OverIT Solutions software platform. • Extensive subject-matter expertise in the Power & Utilities sector. • Strong project budget management and resource planning skills. • Excellent communication skills for engaging effectively with both business and technical stakeholders. • A proven ability to build and leverage client relationship networks. • An innovative mindset that fosters diverse viewpoints within teams. • Experience in mentoring and supporting junior staff. • A commitment to positively contributing to team dynamics and the overall work environment. Be a part of our journey to make a significant impact through innovative solutions and play a key role in advancing the Power & Utilities sector.