**About the role**
The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.
To support our VISION 2027 roadmap, we are looking for talents - the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.
Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.
We are pleased to announce this incredibly exciting opportunity to be part of **Qatar Airways Cargo’s Operations Team** as **Senior Manager Cargo Network Operations Performance and Handling **in our office in **Doha**.
Join the **#MovedByPeople** family and leave a mark as part of the Operations Team.
In this role, you will be responsible for handling the operations worldwide including Doha as Hub. This involves all the activities pertaining to, but not limited to, Safety, Security, Cargo Handling (Pax and Freighter), quality standards, audit schedules, contract negotiation and evaluation, compliance and related manuals. You will work closely in implementing effective contracts with all third-party suppliers to optimize productivity, efficiency, safety and security.
As part of your role, your key responsibilities will include:
- Manage the Network Operations, Trucking and Freighter Operations including Load Masters, Special Loads, Charters, Load Controls, and Rostering
- Implement a strategic approach to all Safety and Security requirements to ensure “best practice” and in full accordance with all regulatory and company requirements (aligned with the Corporate Security and Safety Teams).
- Develop and implement a cost strategy to ensure continuous evaluation of contract costs.
- Conduct Ground Handling Agent (GHA) technical performance evaluations based on Cargo IQ
- Service Level Agreement (SLA) implementation and management to ensure consistency of handling and performance
- Revise and update operational evaluation matrix to automatically produce risk assessment document for all new tenders working with QAS as well as Quality and Safety/ Security
- Evaluate and implement team and individuals’ objectives, plans, procedures, SOP management and implementation and deliver change when required
- Drive and implement a competency-based approach for all staff to ensure the required standards and ability is available to support the department, and is regularly tested to ensure consistent quality is maintained
• *Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to build with us our Next Generation, and build the life you want while being part of an international community.
Our best is here and yet to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
• *Qualifications**:
• *About you**
- Bachelor’s degree or equivalent with minimum 10 years of job-related experience, preferably in a senior managerial level for at least 2 years
- Knowledge of cargo operations, supply chain management, freighter and ramp operations, trucking (RFS) and contract management
- Strong knowledge of compliance and safety
- Strong vendor management
- Expertise in IATA Cargo/ Ramp Handling Procedures and Regulations
- Financial knowledge and cost control competencies
- High analytical and project management skills
- Experience in collaborating and leading a multi-cultural and diverse workforce
- Data driven and possess highly developed critical thinking, analytical, negotiation and communication skills.
- Proficient Microsoft Office Skills (Excel, Word, PowerPoint, among others)
• *About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every p
