Job Description
• A shift based schedule to continuously monitor the alert queue, prioritize and triage security and device alerts.
• Receives phone calls from clients and create necessary ticket for the incident or request and channel it to the required team for action.
• Collects data and context necessary to initiate investigation over to Cyber Threat Investigator.for security monitoring , detection , response< / li >< liEnsure incident identification , assessment , reporting < br /> communication mitigation monitoring . Ensure compliance with SLA process adherence process improvements achieve operational objectives,Framework Review policies highlight difficulties managing SLAs Management administration maintenance of security devices Perform threat management threat modeling identify threat vectors develop use cases For Security Monitoring Responsible integration standard nonstandard logs SIEM Coordination stakeholders build maintain positive working relationships them
