About Us
Find Your Shangri-La in Shangri-La.
Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.
Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.
Satisfy Your Wanderlust in Hong Kong | JEN Hong Kong by Shangri-La
About the Role
As a Security Manager, you will be ensuring smooth daily operations of the Security Department, safeguarding hotel assets and managing manpower for special events.
Key Responsibilities
Lead and manage the overall operations of the Security Department, ensuring smooth and effective daily performance.
Oversee safety and manpower deployment for all hotel areas, including swimming pool, ensuring proper supervision and operational excellence, full compliance with statutory requirements and regulations
Develop and implement security policies, procedures and emergency response plans in accordance with hotel standards and legal requirements.
Plan and manage duty rosters, manpower allocation, and deployment for daily operations, special events and VIP functions.
Conduct risk assessments and ensure effective control measures are in place to safeguard hotel assets.
Oversee incident handling, investigations, accident reporting, E-log documentation and maintenance records in compliance with established standards.
Monitor and manage security systems including access control, CCTV and alarm systems.
Represent the Security Department in management meetings and communicate relevant information to the team to maintain high awareness of safety and crime prevention.
Provide regular security training and drills for security staff and other departments.
Liaise with local authorities and external agencies when required.
Perform any other duties as assigned by Management.
About You
Diploma or certificate in Security Management with valid Security Personnel Permit and driving license.
At least 5 years of experience, including 3 years of supervisory experience in the Hotel or Security Industry.
Strong risk assessment and independent operational capabilities; familiar with access control, alarm monitoring, and CCTV systems.
Strong leadership, organizational and communication skills.
Good command of spoken and written English and Chinese.
Why Join Us
A workplace that values your passion and supports self-realization and personal growth.
Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
