Scrum Master

Job#: 3020638 Job Description: Project Description: Digital Health Innovation (DHI) delivers provincial digital health strategies and business transformations by relentlessly focusing on the end user and the end-to-end health services journey for everyone in British Columbia. We concentrate on the design and delivery of digital health tools and platforms to support the ongoing evolution of a connected health system and digitally enabled health care. By collaborating with all provincial health sector partners, we ensure an equitable approach to addressing health sector priorities. DHI is part of the Provincial Digital Health & Information Services (PDHIS) portfolio that was formed in July 2022 to enable our BC health system more effectively digitally and virtually. PDHIS brings together many organizational units from different parts of PHSA into one portfolio and includes a close partnership with the Ministry of Health to deliver on the BC Digital Health Strategy. Health Gateway is the provincial patient portal that provides BC residents with secure and convenient access to their health information. The province continues to work closely with cross-sector health partners, patients, and caregivers to ensure British Columbians are supported and empowered to be active participants in their health journey through safe and equitable access to their personal health records, information, and relevant services. Services Required: • Organizes and moderates daily stand-ups, planning, reviews, and retrospectives via virtual platforms. Ensures meetings are time-boxed, focused, and inclusive. • Supports technical, service design, business and support streams to ensure deliverables are assigned and progress managed at appropriate sprint cycles. • Identifies and addresses blockers that hinder team progress. • Coordinates with partners or other teams to resolve external dependencies. • Coaches the team on Scrum principles and agile methodologies. Encourages continuous improvement and iterative delivery. • Builds a culture of trust and transparency in a remote setting. • Utilizes digital tools (e.g., Jira, Miro, MS Teams) to maintain alignment and visibility on work. Completes administrative duties for these spaces. ie. access and formatting • Assists the Product Owner in backlog refinement and prioritization. • - Facilitates communication between the team and partners to ensure shared understanding of goals. • Tracks team metrics to identify trends and areas for improvement. • Provides feedback and encourages a sustainable pace of work. • Leads retrospectives that generate actionable insights. • Implements changes that enhance team efficiency and morale. Specific Qualifications or Experience Required: • Must have 5+ years working in a Health Authority or similar environment • Must have Scrum Master Certification • Experience with Agile methodology and delivery management tools like JIRA, Confluence • Must have experience on a scrum team and leading scrum and development team • Must be able to communicate clearly with multiple groups of stakeholders with • differing needs • Demonstrated experience facilitating and managing consultation processes with a wide range of stakeholder groups • Must be able to work independently to solve problems • Demonstrated capability in handling sensitive and challenging situations • Demonstrated capability to work collaboratively with Senior Management team and Executives • Excellent proficiency with MS Office toolsets (Word, Excel, Visio, Project) • Excellent interpersonal, written and verbal communication skills dealing with • senior executive and clinicians • Must be a relationship and team builder, player with well-developed • interpersonal skills • Excellent project management, analytical skillset • Project Management Professional (PMP) designation (or equivalent) considered a strong asset • PROSCI or other Change Management certification desirable Prefer candidate to have digital health delivery experience on citizen facing tools Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. Apex Systems is part of the Commercial Segment of ASGN Incorporated. NYSE: ASGN 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.