Retail Sales Executive

Job Title Retail Sales Executive Job Scope The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets. Main Duties and Responsibilities Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs Establish solid relationships with customers, cross/upsell and deliver excellent product awareness Ensure the shop is kept clean and tidy at all times Maintain an awareness of all products, promotions, advertisements and new releases Ensure proper display and visual merchandising standards according to communicated guidelines at all times Assist in processing and replenishing merchandise and participate in the receipt of stocks Recognize security risks and thefts and handle situations as fast and professionally as possible Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention Complete necessary trainings, enroll to training portals and maintain the latest certificates Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards. Position Requirements Education High School Diploma or a Bachelor’s/Technical degree. Experience No previous experience needed. #LI-JN1