Position: QA/ TEST LEAD
QA/Test Lead (Hybrid)
Primary
Location:
Toronto, Ontario
V-Soft Consulting is currently hiring for a QA/Test Lead for our premier client in Toronto, Ontario.
WHAT YOU’LL NEED:
Technical Requirements and Certifications »
• Quality and project management certifications (e.g., ISTQB, PMP) are strong assets.
Education and Experience »
• Must Haves:
• 10+ years of experience in Quality Assurance and Testing leadership within large-scale ERP or digital transformation programs.
• Proven experience designing and executing enterprise-level test strategies for complex, integrated solutions.
• Demonstrated ability to lead large cross-functional teams and coordinate with multiple vendors and business units.
• Proven experience creating resource capacity and test execution plans for UAT.
• Expertise across multiple testing phases—unit, SIT, performance, regression, end to end and user acceptance.
• Proven experience in coaching quality teams on defect management and reporting.
• Exceptional communication and stakeholder management skills, with experience reporting to Program and Executive Leadership
• Strong knowledge of ERP testing best practices, including SAP, Oracle, Microsoft Dynamics, or similar platforms.
• Hands-on experience with test management and defect tracking tools (e.g., Jira, Tricentis Tosca, Load Runner or similar).
• Advanced proficiency in Microsoft Project and Excel for test schedule and metrics tracking.
• Strong analytical and problem-solving skills with a focus on continuous improvement and quality excellence.
Preferred Qualifications
• Experience with retail ERP greenfield implementations and end-to-end system integration testing across systems like SAP, Blue Yonder Product Suite, Manhattan WMS, GK POS, Adobe Product Suite and Mule Soft Integration Platform.
• Knowledge of test automation frameworks, performance testing, and defect root cause analysis methodologies.
WHAT YOU’LL DO:
Job Responsibilities:
Test Strategy & Governance:
• Develop and own in collaboration with the lead from the business transformation partner an end-to-end test strategy for the program, including scope definition, methodology, test phases, entry/exit criteria, and governance processes aligned with program delivery standards.
Test Planning & Coordination:
• Establish and manage a master testing plan across all workstreams (functional, technical, integration, performance, and user acceptance) for each release.
• Create and manage testing schedules, resource plans and communications for each testing cycle.
• Ensure test cycles are aligned to release timelines and program milestones.
Testing Execution Oversight:
• Oversee and coordinate all testing activities including SIT (System Integration Testing), Automation Testing, End to End Testing, UAT (User Acceptance Testing), Regression Testing, and Performance Testing.
• Ensure timely execution and defect resolution.
Defect & Quality Management:
• Implement and enforce defect management processes and tools to track, triage, prioritize, and resolve defects.
• Provide transparency to leadership through clear reporting on defect trends, root causes, and quality metrics.
Environment & Data Readiness:
• Partner with Technical and Data teams to ensure test environments, data sets, and test scripts are available, validated, and refreshed for each testing cycle.
Testing Resource Management:
• Create capacity plans for testing by release.
• Manage and Coach Testing Leads and Testing Resources
• Collaborate with the Business and IT Functional Leads to manage their business and IT testers during UAT.
Vendor & Partner Coordination:
• Lead collaboration across internal teams, system integrators, and third-party vendors to ensure testing activities are synchronized and quality standards are consistently applied.
Business Readiness & UAT Enablement:
• Support the transformation partner and business teams in scoping, creating, and selecting test cases, preparing test data, and executing UAT.
• Ensure business users are ready, engaged, and confident in the solution and testing tools and processes prior to test execution.
Risk, Issue & Dependency (RAID) Management:
• Proactively identify quality risks, manage test-related dependencies, and ensure early issue escalation with mitigation…
