Position: Application Production Support - Java,.NET, SQL, Dynatrace
Job Description
Must Have
Minimum of 10 years of software development experience
Minimum 5 yrs exp as a support associate 2 years of support lead experience, including
o Incident triaging
o Major incident management and communication
o Incident Management and problem management
o Change Management and house keeping
Expert knowledge of Client - Server architecture, certificate and password management and Maintaining web services
Troubleshoot and resolve complex technical issues
ITIL certification mandatory
5 years experience in theJava .NET Stack app support and SQL
Excellent proficiency with Oracle and SQLExperience with Dynatrace, ELK, and Pager Duty
exp- 10 plus
Requirements
Experience (Years): 8-10
