Office & Client Services Assistant
Department: Operations
Status: Non-Exempt
Location: Los Angeles, CA (Fully Onsite)
Schedule: Monday–Friday, 10:00 AM – 7:30 PM
Pay Range: $28–$36.50/hr DOE
About the Role
Our client is seeking a proactive and professional Office & Client Services Assistant to support daily office operations and ensure a high-quality experience for all staff, clients, and visitors. This role blends front desk reception, client services, and office coordination duties in a fast-paced, team-oriented environment.
You’ll be the go-to person for keeping things running smoothly—from managing conference rooms and catering setups to greeting guests and supporting day-to-day administrative needs.
Key Responsibilities
• Provide exceptional client service and administrative support across departments.
• Maintain conference rooms, catering pantries, and break areas—ensuring they are clean, organized, and fully stocked.
• Oversee visitor offices to ensure readiness and professional presentation.
• Provide reception coverage for approximately two or more hours daily.
• Answer, screen, and direct calls; greet and assist visitors and staff courteously.
• Manage conference room reservations, ensuring accurate scheduling details and making updates as needed.
• Develop familiarity with each conference room’s features (seating capacity, AV equipment, etc.) to ensure proper meeting setups.
• Perform various administrative tasks, including scanning, copying, printing, mailing, and document routing.
• Receive, sort, and distribute mail and deliveries in a timely manner.
• Collaborate with internal teams to ensure smooth operations and positive communication.
• Maintain confidentiality and professionalism at all times.
• Be flexible with occasional planned or unplanned overtime as needed.
Qualifications
• 2–3 years of office services or reception experience in a professional setting preferred.
• Strong communication, organizational, and interpersonal skills.
• Proven ability to manage multiple priorities with accuracy and attention to detail.
• Experience with Event Management Systems (EMS) or similar scheduling software a plus.
• Strong customer service mindset and ability to build positive working relationships.
• Familiarity with Zoom, Microsoft Teams, or similar remote connection platforms preferred.
• Reliable, punctual, and professional in all interactions.
