Product Owner Events & Experience Management Systems
Mainz, Germany; Berlin, Germany | full time | Job ID:9792
The Center for Enablement (C4E) Experience Management (XM) enhances digital systems for seamless customer experiences. As Product Owner Events & Experience Management Systems, you manage tools like SpotMe, Cvent, Qualtrics, Figma, and Frontify, drive improvements, and collaborate with stakeholders and partners.
Your responsibilities include:
• Define and align vision, goals, and roadmap for digital capabilities with platform strategy and user needs.
• Collaborate with our stakeholders to consult them on best solutions for their business needs, resulting in gathering requirements, prioritize features, and meet business and technical needs.
• Manage and approve value-driven platform changes with vendor teams.
• Support change management through communication, training, and documentation.
• Monitor system performance, address issues, and ensure compliance.
• Oversee contracts and service delivery of implementation partners.
What you have to offer.
• Academic degree in business information science, computer science, business administration or similar
• Minimum of 5 years of work experience within business and/or IT roles in Tech, Pharma, Digital Agency or Consultancy Services
• Proven track record as Digital/Technical Product Owner, preferable within the domain of experience management systems (CMS, Commerce or event solutions)
• Knowledge of Adobe Experience Cloud, SpotMe, Cvent, Qualtrics, Figma and Frontify is a plus
• Knowledge of digital marketing asset creation and life cycle management processes in pharmaceutical industry is a plus
• Strong communication skills with ability to understand business needs and simplify technical complex topics for various stakeholders
• Strong analytical and organizational skills as well as cross-functional collaboration and alignment skills with operational/hands-on ability
Your Benefits:
It's our priority to support you:
• Your flexibility: flexible hours | vacation account
• Your growth: Digital Learning | Performance & talent development | leadership development | Apprenticeships | LinkedIn Learning
• Your value: Your voice at the table | Culture on an equal footing | Opportunities to shape & impact | Support for your full potential
• Your health and lifestyle: Company bike
• Your mobility: Job ticket | Deutschlandticket
• Your life phases: Employer-funded pension | Childcare
