Senior Qualitative UX Researcher (E-Commerce/Retail Ads)

San Francisco 4 months agoFull-time External
1k - 1.2k / hr
Hybird Job Description: • The Retail Ads Formats team is responsible for the user experience with client shopping ads products. We build ad formats that aim to present the most useful and relevant information to help users' shopping journeys, in a modern, visual and delightful way. Responsibilities: • As a UXR on this team, you’ll lead research studies that uncover insights about user needs to create useful, usable, and delightful products. You will conduct primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, and usability testing and package insights in an actionable way for stakeholders from Product, Design and Engineering. • You will be responsible for running projects end to end — from research planning to conducting the research to analysis and sharing out the insights. • You will conduct qualitative research including methods like usability studies, concept testing, diary studies, ethnography and others to gather meaningful insights • You will work with cross-functional stakeholders from product, design and engineering to scope the right projects and create impact from your studies. Experience: • You have a high degree of competence in executing rigorous qualitative research with methods such as usability studies, concept testing, diary studies, ethnography. • Experience with Survey design and analysis. • Experience conducting user research for e-commerce or retail advertising products is a plus. • You understand the strengths and limitations of each method and know which methods to use for different research questions. • You can distill qualitative data via analysis into meaningful insights and communicate clear and actionable insights and next steps for the team. • You are comfortable collaborating with stakeholders across functions and levels and have impact at all stages of product development and create industry-leading products that deliver value for the people who use them, and for client’s businesses. Education: • Bachelor’s degree or equivalent practical experience. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Skills: Advertising, Analysis Skills, Communication Skills, Cross-Functional, Customer/Client Research, Data Analysis, Product Design, Product Development, Project Estimates, Qualitative Analysis, Qualitative Research, Research Skills, Retail, Survey Design, Technical/Engineering Design, Usability Engineering, Usability Testing, User Interface/Experience (UI/UX), eCommerce About the Company: US Tech Solutions, Inc. US Tech Solutions is a global firm supplying IT services, on-demand talent sourcing and workforce management solutions. A certified Minority Business Employer, we are a partner to over 85 of the Fortune 500® across industries, delivering successful talent acquisition and governance programs since 2000. A global footprint, supplemented by local offices, means we’re small enough to care with the strength to deliver. We have a growing community of 9,000+ people on assignment and an active database of 23 million candidates. Partnering with USTECH SOLUTIONS brings on-demand talent within reach. With a client retention rate of 97%, US Tech Solutions has demonstrated the ability to consistently provide exceptional service. As a minority-owned business we’re proud to promote the values and rewards of diversity and inclusion. Diversity is a key component of our corporate culture, as evidenced by the fact that both our leadership team and broader workforce are highly diverse. We pride ourselves in our ability to attract and retain a diverse workforce that is a reflection of the needs of our clients and of the marketplace at large. Company Size: 2,500 to 4,999 employees Industry: Staffing/Employment Agencies Founded: 2000 Website: https://ustechsolutions.com/