Benefits
• Competitive salary
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
Company: Binyod LLC Department: Business Development / Operations Reports To: Managing Director Location: Houston (Hybrid) Employment Type: Full-Time or Contract-to-Hire
Position Summary
Binyod LLC is building a Managed Services & Cybersecurity practice from the ground up and is seeking a Practice Lead to own that effort.
This role combines:
• Technical leadership
• Business development
• Early‑stage operations management
The right candidate will design MSP and cybersecurity offerings, sell them, and ensure they are delivered correctly in the early phase.
This is a hands‑on builder role, not a mature MSP “caretaker” position.
What You Will Own
• Design and launch Binyod’s MSP & cybersecurity service portfolio
• Act as the primary technical and commercial owner for MSP clients
• Drive early revenue while building repeatable delivery processes
• Serve as the bridge between sales, operations, and executive leadership
Core Responsibilities
I. MSP & Cybersecurity Service Development (25%)
Define and package MSP offerings:
• Managed IT (per user / per device models)
• Backup & disaster recovery
• Endpoint security (EDR/MDR)
• Identity & access management (MFA, SSO)
• Security awareness & phishing protection
Build cybersecurity offerings aligned with:
• NIST / CIS Controls
• Education and SMB compliance needs
Select and integrate MSP tools:
• RMM, PSA, EDR, backup, SOC partners
Create SOPs, service definitions, and pricing models
II. Business Development & Solution Selling (45%)
Identify and pursue MSP and cybersecurity opportunities
Lead discovery conversations focused on:
• Risk
• Downtime
• Compliance gaps
Translate client pain points into scoped MSP/security solutions
Own the sales cycle from first meeting to contract execution
Build pipeline and recurring revenue (MRR)
III. Early‑Stage MSP Operations Management (30%)
Oversee onboarding and delivery for initial MSP clients
• Define escalation paths, SLAs, and response workflows
• Ensure services sold are operationally viable and profitable
• Coordinate with internal teams and third‑party partners
• Monitor service quality, retention, and client satisfaction
Ideal Candidate Profile
This role requires technical depth, commercial instinct, and operational discipline.
Required Experience
5+ years in MSP, IT services, or cybersecurity
Direct experience with:
• MSP operations (RMM, ticketing, monitoring) – ConnectWise is preferred
• Cybersecurity tools and services
• Selling recurring IT/security services
• Experience building or scaling an MSP practice
• Strong understanding of SMB and education IT environments
Technical Competencies
• Networking fundamentals (LAN/WAN, firewalls, VPNs)
• Endpoint and identity security
• Backup, DR, and business continuity
• Cloud services (Microsoft 365, Azure, Google Workspace)
• Familiarity with security frameworks (NIST, CIS, HIPAA preferred)
Commercial & Leadership Skills
• Comfortable owning revenue targets and delivery outcomes
• Able to communicate risk and value to non-technical executives
• Strong documentation and process‑building mindset
• Capable of wearing multiple hats in an early‑stage practice
KPIs for Success
• MSP monthly recurring revenue (MRR)
• Client onboarding success and retention
• Profitability of MSP services
• Time‑to‑resolution and SLA adherence
• Pipeline growth and close rate
Compensation & Upside
• Base Salary: Competitive, based on experience
• Commission / Bonus: Tied to:
• MRR growth
• Gross profit
• Client retention
Long‑Term Upside: Opportunity to grow into:
Head of MSP
Director of Cybersecurity
Business Unit Leader
Why Join Binyod LLC
• Opportunity to build, not inherit, an MSP practice
• Direct influence on service design and go‑to‑market strategy
• Engineering‑backed organization with real delivery capability
• Long‑term leadership growth as the practice scales
