Lead IT Systems Engineer

Montreal 2 days agoFull-time External
559.3k - 711.8k / yr
The Mission We are looking for a technical leader who views IT as an engineering challenge. Instead of manual ticketing and managing from a distance, you will build the “IT Stack as Code.” You will be responsible for overseeing all aspects of our IT infrastructure, security, and compliance, ensuring our technology supports business growth through operational efficiency. A primary focus for this role is the automation, execution, and ongoing management of the company’s SOC 2 Type 2 compliance program. You will implement IT operations with an automation-first mindset, championing security best practices across the organization. What You’ll Do Infrastructure as Code (IaC): Use Terraform to manage and provision our cloud identity and security infrastructure, ensuring a reproducible and scalable environment. Automation-First Management: Oversee the administration and security of our corporate environment, including endpoint management for a mixed Windows and MacOS fleet. Unified Endpoint Management: Implement and maintain Jamf for MacOS and Microsoft Intune for Windows to automate device enrollment, patching, and security configuration. Identity & Access (IAM): Secure and automate user life cycles within Microsoft Entra and Google Workspace. Continuous Compliance (SOC 2): Lead the execution of our SOC 2 Type 2 program. Instead of manual spreadsheets, you will build automated workflows to ensure all controls are documented and operating effectively. Security Engineering: Establish IT security policies, manage vulnerability remediation, and lead incident response procedures through a lens of automated detection and alerting. Strategic Growth: Develop an IT roadmap that aligns with long-term business goals while managing the operational budget and vendor relationships. What You’ll Need Technical Depth: Professional experience as a Sr. IT Engineer or Dev Ops Engineer with a focus on infrastructure automation. The "Dev Ops" Mindset: Proven ability to use tools like Terraform to manage cloud-based identity and access management (IAM), specifically Microsoft Entra . Modern MDM Expertise: Deep proficiency in securing endpoints across Windows ( Intune ) and MacOS ( Jamf ). SOC 2 Experience: Demonstrable experience leading or contributing to SOC 2 Type 2 audits, ideally with a focus on automated evidence collection. Platform Mastery: Hands‑on experience administering Google Workspace in a corporate setting. Communication: Ability to articulate technical strategy to both technical teams and executive leadership. Success Measures Efficiency via Automation: Successful achievement of roadmap milestones with a focus on reducing manual overhead. Push-Button Compliance: Maintaining a continuously auditable SOC 2 environment with zero critical findings during audits. Reliability: High uptime and reliability of critical IT infrastructure. Salary range $110,000-$140,000 Why Join Intouch Insight? Impact: You won't be a cog in a wheel. You will take our established revenue engine to the next level, optimizing our foundation with AI and automation to drive high-velocity growth. Upside: This role includes a variable compensation component. When the engine you build and manage generates revenue, you share in the success. Innovation: We are investing in the latest AI and sales technology. You will have support to test new tools and strategies. #J-18808-Ljbffr