Our **DXC Modern Workplace services enables customers' employees** to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely.
• *_ What you will do: _**
- user or enterprise infrastructure/Application or services of significant complexity.
- Demonstrate technical leadership and exerts influence outside of immediate team.
- May act as an Incident Life cycle coordinator or service delivery led to provide resolution for complex issues.
- Integrate technical expertise and business understanding to create superior solutions for the company and customers.
- Mentor and consults with team members and other organizations, customers and vendors on complex issues.
- Contribute to strategic direction for teams.
- Independently resolves highly complex technical issues within a given technical area.
- Partner with members of a team and other IT teams as appropriate; lead technical team while resolving key issues.
- Identify potential escalations and proactively alert management; leads and escalate through L3.
- Proactively search for issues and provide solutions to prevent problems from occurring in area of responsibility including patch management.
- Independently review and manages highly complex and high-risk changes to critical business systems.
- Provide mentoring and guidance to other technologists or developers.
- Participate in the Change Advisory or Technical Advisory Board.
- Ensures the service level management process is adhered to by continuous review with partners and business users.
• *_ Who you are:_**
- Bachelor's degree in Management Information Systems Computer Science or equivalent experience and a minimum of 10 years of related experience.
- Possess creative ability, consulting skills, leadership qualities, credibility and self-confidence. Influencing skills and ability to work effectively in a geographically dispersed team. Demonstrated technical leadership skills. Ability to translate business needs into technical requirements and solutions.
• *Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success**. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.
- ** This position is in client´s site**
Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.
