The Architect (Integrations) designs, develops, supports, and maintains enterprise integration solutions that enable secure and reliable data exchange across systems and applications. This role provides hands on technical leadership for integration architecture and delivers hands-on development and application support using modern integration platforms such as Boomi, Jitterbit, or MuleSoft.
Performs as a technical leader of application system development, network infrastructure or enhancement projects and/or multiple application support teams, which may include various Metro Information Technology personnel, technical contractors, consultants or other internal or external entities.
Leads system development life cycle or network infrastructure life cycleDefines, implements, documents and performs tests on security controls in complex applications and infrastructure environmentsMaintains the sensitivity and confidentiality of data and systems architecture environmentImplements innovative solutions utilizing emerging technologiesTranslates business needs into technical solutions that will improve service quality and efficiency while meeting business objectivesCreates technical designs based on functional specificationsProvides technical assistance and performs end user troubleshooting for bug fixes and technological enhancementsSupports integrations between various IT platforms and enterprise architectureLeads technical personnel and ensures that required reports and documents produced are accurate and reliableOversees software development and enhancement, and provides production support for business application systems on behalf of client departmentsMaintains responsibility for analysis, design and implementation of projects as assigned, including complex and highly specialized applicationsConducts the most complex programming, system analysis, and design of highly-complex systems using information system development methodology in a multi-platform infrastructure and environmentRecommends approval of system designs and interacts with user managers and department users; diagnoses and resolves system problems involving programming logic, interoperability between several technical components, and client interfaceResearches, identifies, and refers complex technical problems related to platform management, database administration, network connectivity and desktop support to the appropriate ITS operating unit for resolutionLeads the preparation of project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardwareParticipates in the evaluation, configuration, implementation, and integration of commercial off-the-shelf (COTS) softwareDevelops software and hardware specifications and standardsLeads the department's information security, disaster recovery, and safety programsMay be required to perform other related job duties
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education Bachelor's Degree in Computer Science, Business Information System Technology, Computer Engineering, Business Administration, or a related field; Master's Degree in a related field preferredExperienceSix years of relevant experience or three years of relevant supervisory-level experience in designing, implementing and maintaining an enterprise-wide systemCertifications/Licenses/Special Requirements
Certification in Microsoft/Azure, Oracle, Amazon AWS and SalesForce preferred
Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications:
Experience designing, managing and implementing integrations for ERP, CRM, HRIS, or financial systemsExperience designing and architecting complex applications to create scalable, resilient, and high-performance application ecosystemsExperience designing and implementing cloud solutions such as Salesforce, Amazon Web Services (AWS), Azure, Google Cloud or similar platform/softwareExperience establishing API management practices, versioning standards, and lifecycle governanceExperience working with Continuous Integration/Continuous Delivery/Deployment (CI/CD) pipelines DevOps practices and automation frameworks
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)Full lifecycle implementation of Enterprise Resource Planning systemsComplex business processes, as well as areas outside of immediate responsibilityTheories, principles, and practices related to information systems and supported business areasData communications involved in LANs, WANs, and gatewaysMathematics used in complex business applicationsBusiness process and system process modeling and problem-solving techniquesPrincipals of supervisionApplicable local, state, and federal laws, rules, and regulations governing information systems for a public agencyChange control systems and other Information Technology best practicesProject management methodology and techniquesSkill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
Communicating effectively orally and in writingTroubleshooting and correcting operations problemsInteracting professionally with internal and external representativesClearly defining system integration and interface requirementsData analysis and data modelingLearning new technology and complex systemsOperating a personal computer, computer terminal, and general office equipmentAbility to(defined as a present competence to perform an observable behavior or produce an observable result)Lead the development of enterprise application software systemsProvide technical support and trainingCreate technical documentsCreate custom solutions and offer viable solutions for various systems and architectures to different types of businessesIntegrate applications with existing systems to eliminate potential problems and maintain data structure and integrityLead the development and implementation of complex information systems using software engineering techniquesResolve highly difficult problems regarding highly complex programming and systems logicPerform highly-complex systems implementation and integration tasksProvide technical project management across multiple projects and concurrent tasksIdentify and lead the implementation of new and creative solutions that are compatible with current and future technologiesAnalyze and evaluate system changes to determine feasibilityAnalyze situations, identify problems, and recommend and implement solutions in a cost-effective mannerClearly define system integration and interface requirementsUnderstand, interpret, and apply laws, business rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements to support business processesExercise judgment and creativity in making decisionsInteract professionally with various levels of employees and outside representativesMaintain confidentiality regarding sensitive informationRead, write, speak, and understand EnglishSpecial ConditionsThis job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirementsThe physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this jobMetro provides reasonable accommodation to enable individuals with disabilities to perform the essential functionsThis classification is at-will and the incumbent serves at the pleasure of the hiring authorityContributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried outWorking ConditionsTypical office situationClose exposure to computer monitors and video screenPhysical Effort RequiredSitting at a desk or tableOperate a telephone or other telecommunications device and communicate through the mediumType and use a keyboard and mouse to perform necessary computer-based functionsCommunicating through speech in the English language required(DL)
