Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Digital Content Publishing, QA/QC professional for our client, a leading organization committed to delivering high-quality digital experiences. This is a 12-month contract role based in New York, New York, with a hybrid onsite schedule and the potential to extend. Onward Search provides benefits for a 40-hour work week and weekly paychecks (W2) for the duration of the contract.
Join the team as a meticulous professional where you will play a pivotal role in ensuring the highest quality standards for digital publishing operations. Your expertise will guarantee that all digital assets, including web pages, forms, social media posts, emails, and marketing content, are not only error-free but also adhere to brand and accessibility standards, functioning seamlessly across various platforms.
There is no application deadline for this role.
Digital Content Publishing, QA/QC Responsibilities:
• Lead the QA/QC efforts within the Digital Publishing team, setting and upholding quality benchmarks and best practices.
• Execute thorough QA/QC processes for digital outputs, such as AEM content, Hearsay content, Adobe Target, forms, social media posts, emails, landing pages, and microsites.
• Conduct comprehensive accessibility (ADA) and cross-browser/device testing to ensure compliance and uniformity.
• Develop and maintain QA documentation, checklists, and testing protocols.
• Offer constructive feedback and training to team members to enhance quality and operational efficiency.
• Collaborate effectively with authors, developers, and project managers to swiftly address and resolve issues.
• Stay informed about ADA standards and updates, providing necessary materials and training to the team.
• Oversee and manage quality assurance for our client's website.
• Engage in continuous process improvement to optimize digital publishing workflows and testing efficiency.
• Occasionally perform authoring tasks as required.
Digital Content Publishing, QA/QC Qualifications:
• Proficiency in Adobe Experience Manager (AEM).
• Keen attention to detail and strong copywriting abilities.
• Proven QA/QC experience in digital publishing.
• Solid understanding of ADA compliance and policy.
• Ability to coordinate effectively with marketing leads and web/design teams.
• Strong communication skills, with prior management or coaching experience (preferred).
• Familiarity with Hearsay, Adobe Target, OneTrust, DAM platforms, Workfront, and Stensul (preferred).
• In-depth knowledge of WCAG, usability, and responsive design best practices (preferred).
• Capability to manage multiple reviews and deadlines in a dynamic, fast-paced environment (preferred).
Perks & Benefits:
• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning & Ongoing Training.
• Education Reimbursement.
Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.
If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.
