Customer Success Manager at $100m funded AI MarTech SaaS

New York 5 months agoFull-time External
646.7k - 790.4k / yr
This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and build relationships with an impressive roster of enterprise brands. The Company • AI Marketing Automation & Analytics SaaS • $100m in funding from top investors • Circa 700 employees - global offices • 75% of managers promoted from within • Meta, Shopify, Snowflake partners The Role • Take ownership and a hands-on, high-touch approach to key clients with a focus on product value • Provide training, guidance and advice to clients to ensure optimum utilisation of the platform • Ensure enterprise-level clients understand and make the best use of their data Desired Skills & Experience • Customer Success for a B2B SaaS Product • Enterprise, high-touch, hands-on consultative approach • i-Gaming experience is a bonus