Field Systems Engineer (Customer Deployments)

Abu Dhabi Tax Free13 days agoFull-time External
28.3k - 37.8k / mo
The company is looking for a mid to senior level Field Systems Engineer to deploy, operate, and troubleshoot our software products in large-scale customer environments. This role is hands-on, customer-facing, and product-centric, working closely with engineering, support, and client technical teams. The role might be a good fit for an ex. system administrator or devops. You will be responsible for on-site deployments, hardware setup, system configuration, and production troubleshooting across Linux and Windows environments. This position requires relocation to Abu Dhabi, United Arab Emirates. The company provides relocation support - flight tickets, visa, and medical insurance. Key Responsibilities Participate in the product development lifecycle, providing feedback from real-world deployments Design server architectures and perform capacity planning for customer installations Travel to customer sites to install, configure, and support hardware and software Deploy, configure, and manage Linux and Windows server-based applications Set up and operate backend services and databases, including: MSSQL, PostgreSQL, MariaDB, Redis, MinIO Configure and maintain web servers (e.g. nginx) Write and maintain deployment and automation scripts Troubleshoot deployment, performance, and availability issues in production environments Manage hardware lifecycle, OS upgrades, patches, and system hardening Design and maintain High Availability (HA) and Disaster Recovery (DR) solutions Perform backups and restore operations when required Collect customer feedback and translate it into actionable support tickets Produce clear and structured technical documentation Required Qualifications Minimum 4 years of relevant experience in system deployment, operations, or field engineering Strong spoken and written English Bachelor’s degree (preferred; helpful for work visa processing) Excellent analytical and troubleshooting skills Ability to adapt quickly to changing priorities and environments Solid understanding of computer networking fundamentals Practical experience with Python, PowerShell, or another scripting language Strong command of Linux CLI tools and system administration Experience configuring Linux firewalls Working knowledge of Microsoft server technologies, including: IIS, DNS/DHCP, Active Directory Solid understanding of Active Directory security and delegation Experience with configuration management tools (Puppet, Chef, Ansible, etc.) Experience deploying and troubleshooting JVM-based applications Experience with Docker and containerized deployments Ability to quit vim Ability to work independently with minimal supervision Comfortable interacting with customers, developers, and management Application Process Interested candidates are requested to submit their resume in PDF format to hiring@amaratech.ae. The subject line should be formatted as “FSE - Candidate_Name_Here”. Note that submissions are reviewed by a human and AI-generated or AI-targeted resumes are NOT welcome. While we endeavor to respond to all applicants, a lack of response within 5 working days should be interpreted as an unsuccessful application. Job Type: Full-time Pay: AED15,000.00 - AED20,000.00 per month Work Location: In person