The Security Officer is responsible for ensuring the safety and security of guests employees and hotel property. This position requires vigilance professionalism and excellent customer service skills to maintain a secure and welcoming environment.
Key Responsibilities
• Security Operations
• Patrol all areas of the hotel including guest floors public areas back-of-house areas and perimeter.
• Monitor security systems such as CCTV alarms and access control systems.
• Respond promptly to emergencies alarms and disturbances.
• Conduct regular security checks and inspections to identify and mitigate potential risks.
• Guest and Staff Safety
• Ensure the safety and security of guests and employees at all times.
• Provide assistance and support to guests and employees in emergency situations.
• Investigate incidents and accidents and prepare detailed reports.
• Access Control
• Control access to hotel premises ensuring only authorized personnel and guests enter.
• Monitor and manage the issuance of keys access cards and other security-related equipment.
• Customer Service
• Provide excellent customer service to guests addressing any security concerns or inquiries.
• Assist with directions general information and guest requests as needed.
• Compliance and Reporting
• Ensure compliance with hotel policies procedures and regulations.
• Maintain accurate records and logs of all security activities incidents and investigations.
• Report any security breaches or suspicious activities to the Security Manager.
• Training and Development
• Participate in training programs and drills to stay updated on security protocols and emergency response procedures.
• Assist in the training of new security staff as required.
Qualifications :
Education: High school diploma or equivalent; additional security training or certifications preferred
Experience: Previous experience in security is an added advantage
Additional Information :
• Competitive Salary and Compensation:
• Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities:
• Access to training programs and development opportunities to enhance skills and advance within the company.
• Career Advancement:
• Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits:
• Comprehensive health insurance coverage.
• Employee Recognition Programs:
• Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance:
• Policies and practices that promote a healthy work-life balance including flexible scheduling where possible.
• Uniforms and Dress Code:
• Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities:
• Participation in social events team-building activities and employee gatherings to foster a positive work culture.
• Transportation Services:
• Transportation services.
• Employee Wellness Programs:
• Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.
Remote Work :
No
Employment Type :
Full-time
