Cyber Security Analyst

Chicago 2 days agoFull-time External
Negotiable
Apply now: Cyber Security Analyst, location is Remote. The start date is ASAP for this full-time permanent position. Job Title: Cyber Security Analyst Location-Type: Remote Start Date Is: ASAP Duration: Full-Time Permanent Compensation Range: $75,000 – $90,000/year Job Description: The Cyber Security Analyst will deliver 70% technical and 30% client-facing support, serving as a trusted advisor to clients within a managed security services environment. Day-to-Day Responsibilities: • Monitor and respond to help desk tickets for Client customers • Investigate and resolve cybersecurity incidents • Monitor customer environments for security threats • Operate and configure security tools including firewalls, SIEM, and XDR • Collaborate with client security teams to remediate vulnerabilities • Conduct proactive security assessments and testing • Stay current on IT security trends and industry standards • Host knowledge transfer calls and mentor junior team members • Document incidents, findings, and client-facing communications Requirements: • Must-Haves: • 2–4 years in a SOC or cybersecurity analyst role • Hands-on experience with Stellar Cyber, CrowdStrike, or SentinelOne • Strong communication skills with client-facing experience • Experience supporting 250–300 end users • Exposure to manufacturing, logistics, or healthcare environments • Comfortable with ServiceNow ticketing system • Self-motivated and reliable as a technical escalation point • Nice-to-Haves: • Splunk, Nessus, or Rapid7 experience • Experience in threat hunting and vulnerability management • Familiarity with firewalls (Cisco, Juniper, Palo Alto, Fortinet) • Strong understanding of patch management and business impact • Previous MSP or MSSP experience About the Company: Mondo