Cyber as a Service, Monitoring L2 - Senior Associate

Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. In cybersecurity incident management at PwC, you will focus on effectively responding to, and mitigating, cyber threats, maintaining the security of client systems and data. You will be responsible for identifying, analysing, and resolving security incidents to minimise potential damage and protect against future attacks. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: Roles & Responsibilities: • Continuously monitor security alerts to identify critical system or data impacts and provide remediation guidance to clients • Respond to escalated security alerts receiving from Tier1 analysts, conduct investigations and client notification • Responsible for investigating alerts/incidents, analysing attack methods, researching new defense techniques and tools, and documenting procedures • Perform thorough investigations by integrating data from diverse sources to gain a complete understanding of security incidents. • Perform in-depth analysis of suspicious files or activities to determine the nature of malware, its capabilities, and potential impact. • Serve as a technical point of escalation and provide mentoring for L1 security analysts • Ensure incident identification, assessment, communication, and escalation to the client • Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives • Update and maintain Standard Operating Procedure (SOP) document, playbooks and other documentations • Prepare reports, summaries, and other forms of communication that may be both internal and client facing • Participate in an on-call rotation to handle escalations outside standard business hours. • Revise and develop processes to strengthen the current Security Operations Framework, and recommend updates • Stay informed about industry trends and security best practices. • Collaborate with stakeholders to maintain positive working relationships and ensure cohesive operations Experience & Skills: • Relevant experience in Information Technology and Information Security • Proficient in Incident Response and Management • In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc. • Experience in MSSP environment • CISSP and GIAC certifications preferred • Knowledge of various security tools (e.g. SIEM, EDR, etc.) as well as operating system flavors including but not limited to Windows, Linux, Unix • Knowledge of applications, databases, middleware to address security threats • Proficient in preparation of reports, dashboards, and documentation • Excellent communication and initiative skills • Experience in performing vendor management • Ability to handle high pressure situations with key stakeholders • Good analytical skills, problem solving and interpersonal skill • Fluent in French and English would be an asset • A demonstrated commitment to valuing differences and working alongside diverse people and perspective Qualifications: • A bachelor's degree is a relevant area of study with a preference for Computer Science or Computer Engineering • Industry certifications (CISSP/GIAC suite/EC-Council) are an asset • Minimum of 4 years in Information Technology • Minimum of 3 years in Information Security This position ensures continuity and upholds our standards of excellence following the departure of a valued team member. The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package. Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creativity, Cybersecurity Framework, Cybersecurity Governance, Cybersecurity Risk Management, Cybersecurity Strategy, Cybersecurity Threat Mitigation, Cyber Threat Intelligence, Digital Forensics, Embracing Change, Emotional Regulation, Empathy, Firewall (Network Security), Forensic Investigation, Incident Management, Incident Remediation, Incident Response Plan, Inclusion, Intellectual Curiosity, Learning Agility, Log Analysis {+ 15 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date We're committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process. The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html). Nous tenons à répondre à vos besoins tout au long du processus de demande d'emploi, d'entrevue et d'embauche. Si vous avez besoin de mesures d'adaptation pour être parfaitement à l'aise, faites-le-nous savoir à l'étape de la demande d'emploi. L'utilisation de l'intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l'IA pour améliorer votre expérience. Par exemple, pendant l'examen du curriculum vitæ ou l'élaboration d'une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l'entrevue. L'IA nous aide à mieux lutter contre les préjugés, car l'évaluation des candidats se fait de façon juste et équitable, sans que les informations d'identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d'évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l'IA facilite certaines étapes de notre processus de recrutement, les décisions finales d'embauche sont toujours prises par des personnes. Pour en savoir plus sur l'utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).