Fitch Group is currently seeking a ‘Business Process Automation Engineer’ based out of our New York City office.
As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst.
Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a “Best Place to Work in Technology” 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference.
Want to learn more about a career in technology and data at Fitch?
Visit: https://careers.fitch.group/content/Technology-and-Data/
About The Team
The Business Process Automation (BPA) Team is responsible for automating projects using a combination of RPA and Agentic AI. The team works with members of the Business to identify Use Cases that could be automated, and then Designs, Develops, Tests & Deploys Bots or Agents to provide an automated solution. The BPA Team primarily uses ‘UiPath’ to build our automated solutions, but also leverages Microsoft ‘Co-Pilot Studio’ as well as other automation toolkits that are available at Fitch.
How You’ll Make An Impact
• Discovery: Engineer will conduct process assessments to identify automation opportunities. This will include documenting the As-Is process, determining automation feasibility, understanding Risk and calculating benefits & ROI
• Solution Design: Document the solution’s ‘Process Definition Document’, which includes core details on the process, requirements and process maps for the To-Be Solution. Identify variations and build proper exception handling. Determine the appropriate solution (Bot, Agent or hybrid) and leverages UiPath’s suite of products to provide the most complete, accurate automation (XDP, human-in-the-loop, libraries)
• Development: Engineer will be responsible for building, configuring & maintaining the UiPath workflows, libraries and integrations (API’s, Connectors, Webhooks) that are part of the solution. Engineer should leverage RPA for deterministic steps in the workflow, while leveraging AI Agents for open-ended steps requiring analysis & judgement
• Test, Deploy & Support: Engineer will create and execute a Test Plan, including creating Test Data & Test Cases to validate the results. The Engineer will work with the Business to conduct a UAT and confirm they are satisfied with the output. Communicate any Change Management guidelines to End Users for the new solution being deployed. Work with Sr. Engineers to conduct a peer review of the code and deploy the package to production. Monitor the solution in production to track logs, metrics and defects which require addressing
• Governance, Risk & Compliance: Adhere to guidelines & best practices set by the BPA Team to minimize risk. This includes applying least access principles and going through the proper InfoSec checkpoints when dealing with sensitive data.
You May Be a Good Fit If
• 2-5 years experience in business analysis / process improvement
• 1-3 years experience in automation development with UiPath or similar
• Proven delivery of designing, developing & deploying UiPath solutions using the REFramework, with proper exception handling built into code
• Practical experience with designing & building AI enabled automations. Experience with writing & refining prompts, and including proper context to achieve best output
• Proficiency in process mapping, requirements gathering, and writing user stories for both deterministic and AI-driven workflows
• Strong communication and stakeholder management skills; ability to translate business needs into secure, scalable solutions.
What Would Make You Stand Out
• Analytical thinking and structured problem solving across structured and unstructured processes.
• Ownership mindset; ability to balance speed with governance.
• Strong documentation and communication across business and technical audiences.
• Pragmatic approach to AI safety, reliability, and measurable outcomes.
Why Choose Fitch
• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment : A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.
Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
FOR NEW YORK AND CHICAGO ROLES ONLY: Expected base pay rates for the role will be between $80,000 and $95,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.
