Automation Engineer for Enterprise Applications

Join Our Team as an Automation Engineer for Enterprise Applications! If you're passionate about driving operational efficiency and creating innovative automation solutions, we have the perfect opportunity for you at Dentons US LLP. We are a leading firm seeking an experienced Automation Engineer to become a valuable part of our IT Operations team. This role offers the chance to design, develop, and maintain automation solutions and workflows for a range of enterprise applications, significantly impacting quality assurance and operational excellence. Key Responsibilities • Automation & Workflow Development: Create and manage automations across Exchange, Intune, Mimecast, Active Directory, EntraID, Freshworks, and other third-party applications, driving process efficiency and reliability. • Robotic Process Automation (RPA): Develop RPA solutions that enhance application quality assurance and validate system changes through effective post-patch testing. • Technical Proficiency: Use PowerShell, Power Automate, Microsoft Graph, and similar tools to automate administrative tasks, support data integration, and improve reporting. • Integration Support: Manage and support cloud-hosted solutions and microservices, utilizing APIs and modern authentication protocols. System Administration & Support: • Provide expert troubleshooting for automated workflows, collaborating with IT Operations for seamless support. • Monitor and optimize automation performance, identifying bottlenecks to ensure operations run smoothly. • Conduct audits and security reviews to maintain data integrity in automated processes. Collaboration & Project Delivery: • Collaborate with End User Compute and Enterprise Applications teams to design scalable automation solutions. • Engage in the firm's technology roadmap focused on enhancing automation and operational excellence. • Lead and contribute to automation projects, overseeing planning and successful execution. • Create thorough documentation for service teams and provide advanced support for automation issues. Quality Assurance & Testing: • Develop and implement automated QA scripts for comprehensive application testing, regression validation, and post-patch evaluations. • Adopt systematic testing approaches, integrating RPA and AI-driven tools for improved accuracy. Vendor & Stakeholder Engagement: • Contribute to RFP/RFI processes for selecting automation tools and analyze vendor options. • Manage strategic vendor relationships in automation and integration technologies. Continuous Improvement: • Stay informed on the latest automation, RPA, and AI technologies, proactively suggesting improvements to systems. • Document automation processes and configurations for reference and training purposes. Other Duties: • Identify and communicate automation-related risks to IT leadership. • Participate in incident response and outage calls as necessary. • Undertake additional duties as needed to fulfill job expectations. Qualifications: • Bachelor's degree in Computer Science, Information Systems, or related field. • 5+ years of experience in automation for enterprise applications, preferably in legal or professional services sectors. • Strong expertise in PowerShell, Power Automate, Microsoft Graph, and RPA platforms. • Experience with Microsoft operating systems deployment and management. • Proven project leadership experience and ability to deliver automation solutions independently. • Familiarity with systematic software testing and QA automation techniques. • Azure Fundamentals Certification is a plus. • Knowledge of modern authentication protocols and cloud integrations. • Demonstrated ability to work independently and deliver valuable results. • Experience with AI-driven automation tools (e.g., Microsoft Copilot, Azure AI). • Understanding of machine learning concepts for optimizing processes. • Ability to leverage AI for predictive analytics and intelligent workflow orchestration. Salary: Chicago Only DOE: $98,000 - $125,000 Washington DC Only DOE: $102,000 - $130,000 At Dentons US LLP, we offer a competitive salary alongside an attractive benefits package, including medical, dental, vision, 401k, profit sharing, short/long-term disability, life insurance, tuition reimbursement, paid time off, holidays, and discretionary bonuses. Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. We welcome applications from qualified candidates with arrest and conviction records. If you need assistance in seeking a job opportunity at Dentons US, LLP, or require reasonable accommodation with the application process, please contact our Talent Acquisition Specialist. About Dentons: At Dentons, we aim to redefine possibilities together, everywhere. For more information, please visit our website. Major Market: Chicago