Proper Hospitality is seeking a visionary Analytics Engineer to help build the future of data across our growing portfolio.
Position Overview
You will be the foundational data architect for Propers next-generation hospitality intelligence platform, joining as the founding member of the data engineering team. Your mission is to design, build, and own the semantic modeling layer, identity-resolution framework, and core data infrastructure that powers analytics, personalization, membership logic, and AI-driven operations across all Proper properties. This is a hands-on role with direct ownership of data modeling, governance, and data quality, with influence over technical direction, vendor management, and cross-functional alignment.
You will collaborate with data engineering vendors, AI/ML engineering vendors and internal business leaders across operations, marketing, revenue management and sales to ensure our data infrastructure is accurate, scalable, governed, and actionable. You will be responsible for portfolio-wide hotel performance analytics, trend identification, and decision-support for Operations, Finance, Revenue Management, and senior executives.
Key Responsibilities
Data Architecture & Modeling
• Design and own the company-wide dimensional modeling strategy using dbt (data build tool)
• Create and maintain clean, well-documented, version-controlled models for core domains (PMS, POS, spa/wellness, membership, digital, etc)
• Establish and enforce naming conventions, data contracts, lineage, and schema governance
Identity Resolution & Guest Graph
• Architect and maintain the Proper guest identity graph, unifying data across all systems into a single, accurate guest profile
• Develop deterministic and heuristic matching rules; iterate on feature extraction, merging logic, and identity quality metrics
Data Quality & Reliability
• Implement robust data validation, monitoring, and alerting frameworks to ensure completeness, accuracy, and timeliness across all pipelines
• Partner with contractors to ensure staging layers ingest data consistently and reliably
Business-Facing Metrics & Semantic Layer
• Define and maintain authoritative metric definitions (LTV, ADR, occupancy, conversion, channel attribution, membership value, churn)
• Build accessible data marts and semantic layers that can serve BI tools, CRM systems, and AI services
• Design metrics and data visualizations with dashboarding tools like Tableau, Sigma, and Mode
Cross-Functional Collaboration
• Work closely with operations, revenue management, marketing, and the executive team to understand data needs and translate them into scalable models
• Provide technical guidance and enforce standards with third-party engineering vendors
• Be a cross-functional champion at upholding high data integrity standards to increase reusability, readability and standardization
Hotel Performance Analytics
• Build recurring analytical frameworks and dashboards for property-level and portfolio-level insights (occupancy, ADR, RevPAR, segmentation mix, pickup behavior, channel performance, cost-per-room, labor productivity, F&B covers, check averages, menu engineering)
• Detect structural trends and operational inefficiencies by analyzing PMS, POS, labor, spa, digital, and membership datasets
• Partner with property and cluster leadership to interpret trends, validate root causes, and tie data outputs to operational actions
• Build forecasting models for occupancy, F&B demand, spa utilization, labor, and revenue
• Produce executive-level performance briefs that combine data engineering rigor with applied hospitality interpretation
AI/ML Enablement
• Create and maintain feature tables for predictive models (propensity, demand forecasting, churn, LTV)
• Support experimentation and real-time personalization use cases by providing clean features and stable data sources
Documentation & Governance
• Maintain comprehensive documentation of all datasets, lineage, assumptions, and transformations
• Own data governance, security, privacy compliance, and access controls in coordination with leadership
Qualifications
Required
• 47+ years of hands-on experience in analytics engineering, data engineering, or modern data stack architecture
• Expert-level SQL
• Deep experience with dbt, dimensional modeling, and analytics engineering best practices
• Strong understanding of cloud data warehouses (Snowflake, BigQuery, or Databricks)
• Experience building and validating ETL/ELT pipelines and working with raw staging layers
• Strong understanding of data quality frameworks, testing, lineage, and documentation
• Demonstrated ability to unify data across disparate systems and design customer 360 profiles
• Proven ability to translate raw data into actionable insights for operators, leaders, and executives
Preferred
• Experience in hospitality, retail, wellness, or membership-based businesses
• Familiarity with reverse-ETL tools (Hightouch, Census)
• Experience with event streaming (Kafka, Pub/Sub) and real-time architecture
• Exposure to Python for data modeling or feature engineering
• Understanding of marketing automation platforms (Klaviyo, Salesforce, Braze)
• Strong data privacy and governance understanding (GDPR/CCPA)
Success in the First 90 Days Looks Like
• Proper-wide data modeling standards defined and documented
• Unified guest identity graph MVP created and validated on core systems
• dbt project structured, version-controlled, and integrated with CI/CD
• Vendor pipelines reviewed, documented, and aligned with governance
• First wave of clean, tested metric tables delivered to stakeholders
• Propers first set of high-value feature tables ready for AI/ML use cases
• Delivery of first hotel performance analytics suite roadmap (occupancy, ADR, RevPAR, segmentation, labor, F&B) with recommended actions
Salary
• $155,000-185,000
Proper Perks & Benefits
Compensation & Recognition
• Competitive Salary + Bonus: Rewarding exceptional talent and performance across all levels.
• Recognition Programs: Celebrating achievements big and small through company-wide appreciation and milestone rewards.
• Annual Performance Reviews: Regular opportunities for feedback, growth, and advancement.
Culture of Growth & Belonging
• Culture of Growth: A collaborative, design-forward environment that values creativity, intelligence, and curiosity where learning and excellence are a daily practice.
• Guided Skills Development: Access to training, leadership programs, mentorship, and cross-property mobility to encourage achievement and discovery.
• Diversity, Equity, Inclusion & Belonging: We honor individuality while fostering a culture of respect and belonging across all teams.
• Community Engagement: Opportunities to give back through local volunteerism, sustainability, and charitable partnerships.
Health & Wellness
• Comprehensive Health Coverage: Medical, dental, and vision plans through Aetna, designed to fit a range of personal and family needs.
• Wellness Access: Company-subsidized memberships with Equinox and ClassPass, plus wellbeing workshops and mental health resources.
• Employee Assistance Program (EAP): Confidential support for emotional wellbeing, financial planning, and life management through Unum.
Time Off & Flexibility
• Paid Time Off: Flexible PTO plus 11 paid holidays each year for corporate team members.
• Paid Parental Leave: Paid time off for eligible employees welcoming a new child through birth, adoption, or foster placement.
• Flexible Work Practices: Hybrid schedules for eligible roles and an emphasis on work-life balance.
Financial Wellbeing & Core Protections
• 401(k) Program: Company match of 50% of employee deferrals, up to the first 4% of eligible compensation.
• Employer-Paid Life & Disability Insurance: Core protections with optional additional coverage.
• Financial Education: Access to planning tools and workshops to support long-term stability and growth.
Lifestyle & Travel Perks
• Hotel Stay Benefits: 75% off BAR (floor of $100) across the Proper portfolio.
• Design Hotels Partnership: 50% off participating Marriott Design Hotels.
• Dining Discounts: 75% off food & beverage at all Proper Hospitality outlets.
• Lifestyle Perks: Complimentary or subsidized parking, cell phone reimbursement, and exclusive hospitality and re
