Job Duties:
• Manage Multi-Cloud Windows Operations – Provide Level 2 operational support for Windows Servers across on-premises and multi-cloud environments (AWS, Azure, GCP).
• Perform System Administration – Manage Active Directory, DNS, DHCP, GPO, WSUS, and Windows clustering to ensure high system availability.
• Execute OS Patch Management – Conduct scheduled Windows Server patching using WSUS, SCCM, AWS Systems Manager, and Azure Update Management; monitor compliance and audit readiness.
• Support Application Deployment – Deploy, configure, and troubleshoot applications on Windows Server platforms; perform OS-level diagnostics and performance tuning.
• Maintain ITIL Service Processes – Handle incidents, service requests, and changes through ITSM platforms (ServiceNow, Jira) while maintaining SLA compliance.
• Implement Security and Compliance Controls – Apply CIS hardening baselines, remediate vulnerabilities, and maintain IAM permissions following least-privilege principles.
• Automate Operations – Develop and maintain PowerShell scripts and use cloud CLIs (AWS, Azure, GCP) to automate operational and remediation tasks.
• Monitor and Optimize Systems – Configure and manage cloud-native monitoring tools (CloudWatch, Azure Monitor, GCP Cloud Monitoring) and proactively resolve performance issues.
• Support Backup & Disaster Recovery – Implement and validate cloud-based backup and recovery strategies, participate in DR testing, and document recovery procedures.
• Maintain Documentation and Knowledge Base – Create and update SOPs, runbooks, and technical documentation to support operational excellence and knowledge sharing.
Job Requirements:
• Education: Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• Experience: Minimum 4 years of hands-on Windows administration and at least 2 years of cloud operations experience (AWS preferred).
• Technical Expertise: Strong proficiency in Windows Server (2016–2025) administration and Active Directory services.
• Cloud Knowledge: Experience managing Windows workloads across AWS, Azure, and GCP, including EC2, S3, IAM, Azure VMs, and Compute Engine.
• Patch Management: Deep understanding of OS patching processes, tools, and compliance tracking.
• Security Awareness: Experience with CIS benchmarks, vulnerability remediation, and IAM access controls in secure environments.
• Scripting Skills: Proficiency in PowerShell and familiarity with AWS CLI, Azure CLI, and gcloud CLI.
• ITIL Familiarity: Working knowledge of ITIL processes (Incident, Problem, Change Management) and ITSM tools like ServiceNow or Jira.
• Certifications (Preferred): AWS Certified Solutions Architect – Associate, Microsoft Azure Administrator Associate, ITIL Foundation, or equivalent.
To Apply, please kindly email your updated resume to weizhe.teoh@tg-hr.com
Regret to inform that only shortlisted candidates will be notified.
CEI: R25127749
EA License: 14C7275
