Job scope:
Internal Operations
• Coordinate with overseas teams to obtain quotations and clarifications for offshore and onshore service parts inquiries.
• Handle customer and internal queries, resolving technical and commercial issues with Sales when needed.
• Enter quotations and orders into CRM/ERP systems and ensure all commercial terms (LC deadlines, shipment terms, lead times) are met.
• Prepare order acknowledgements, raise purchase requisitions, and work with Logistics/Purchasing on order processing.
• Liaise with the factory on delivery schedules and arrange shipments to customers.
• Research item requirements, calculate pricing with input from Finance, Logistics, Sales, and overseas teams, and maintain accurate service parts records.
GS Sales Support
• Provide service parts quotations and clarifications via phone, email, and fax.
• Review and confirm commercial terms in line with company policies.
• Support aftermarket sales teams, customers, agents, and other sales staff as required.
Customer Support
• Offer technical and commercial guidance to customers.
• Assist with basic parts recommendations and advise on critical stock levels.
• Follow up on pending quotations and update customers on their status.
Interested candidates, please email your resume to annasee@recruitexpress.com.sg
Anna See Sing Yee
CEI Reg R25157535
Recruit Express Pte Ltd
EA License No: 99C4599
We regret that only shortlisted candidates will be contacted
