• MSP experience highly preferred
• Very client facing VIP Perfect Communication a MUST/Polished and articulate
• Must have hands on support and administration experience across 365 and macOS environments
• Must have experience with cloud and infrastructure migration from on-prem to 365/Azure
Experience
2 / 2
• · Minimum 7 years of IT experience.
• · Proven track record in consulting with a focus on Microsoft products and networking.
• · Exposure to a wide range of IT solutions across diverse platforms.
• · MacOSX Support
• · Microsoft Office Support
• · Basic Networking Support
• · Troubleshoot computer issues
• · Diagnose root cause of issues
Certifications (Preferred)
• · High-level Azure certifications are preferred.
• · MS-QSE1 Advanced Tier 2 Certification
• · Apple Certified Support Professional (ACSP)
• · CW University: Automate Administrator
• · HDI Cert: HDI Desktop Advanced Support Technician
• · AZ-900 Microsoft Azure Fundamentals
• · MS-102 M365 Administrator Expert