Technical Lead - M365

Dubai Tax Free1 months agoFull-time External
Negotiable
• Participate in data migration strategy, Extraction and Cleansing in Legacy system, Data mapping, Import to NAXT365, Validation, Error monitoring. • Legal entities set up, configuration, testing, validation, third-party systems. • Maintain environments for D365, install releases, validate data. • Manage user access and system security • Collaboration with Vendor, Business partners and Internal departments Job Overview: • Act as a technical liaison and work collaboratively with vendors, internal departments, and IT for Dynamics 365 and integrated applications. • Assist with the configuration and implementation of third-party systems. • Set up entities, fields, forms, workflows, and security roles. • Stay updated with the latest D365 features, best practices, and industry trends. • Collaborate with developers, integrators, business partners, and team members on business requirements and system enhancements/upgrades/initiatives. • Data management (Database backup and restore, refresh from another environment, export) • Work with internal teams and vendors to plan, schedule, and implement system rollouts, patches, releases, and upgrades using LCS, Azure DevOps, and Azure Pipelines. • Generate and monitor reports on system performance, usage, and security. • Monitor for compliance with relevant regulations and standards. • Maintain accurate documentation of Microsoft 365 configurations and changes. • Manage user access, implement security policies, and conduct security audits. • Training and Support: Provide training and support to IT end users to enhance their understanding and use of the D365 system. • Organizational Structure and Governance: Collaborate with the Steering Committee for D365 enhancements, providing input and insights into system improvements. • Uphold governance policies and procedures related to D365, including change management and risk assessment. Required: • Bachelor’s or master’s degree in information technology or a related field • Fluent in English (professional working skills) • Minimum 5 years projects experience • Minimum 5 years data migration and system configuration experience • Professional experience with Microsoft Office suite including Word, Excel, PowerPoint, Project, PowerBI • Professional experience in ERP systems e.g. MS D365, SAP, Oracle