Job Description:
• Handle enquiries (calls and emails) from the employers and MWs, including escalations from department.
• Assist to e-route FormSG and CRM cases to relevant team
• Review and tabulate PWM consent forms received from the companies’ submission.
• Manage PWM consent mailbox and replies.
• Follow up on clarifications and queries from MWs and employers on the PWM requirement.
• Handling of returned mails for letters sent out by team
• Manage the queries and process appeals against insufficient quota/ local workforce discrepancy due to revision.
Job Requirement:
• Possess positive work attitude
• Possess good communication and customer service skills
• Must be computer literate and know MS Office
• Able to work with minimum supervision
• Experience in admin or data entry experience is preferred
Working Arrangement:
• Monday to Thursday: 8.30 am to 6 pm; Friday: 8:30 am to 5:30 pm
• Salary: $2600 to $2700 /mth
• Contract Period: 10 months
EA License No.: 96C4864
Reg No.: R25128798 HUANG QIMENG
