Title: Software Asset Management Specialist - Infra
Location : Toronto, ON
Mode of Work: 4 days a week onsite & 100% onsite from Feb' 2026
Job Description
The Software Asset Management Specialist is responsible for managing the software asset s of the organization effectively. This role requires extensive knowledge of software publishers, particularly IBM, VMware, SAP and Microsoft, Oracle to ensure compliance, optimal utilization, and cost-efficiency. The specialist works closely with Program Managers, IT teams, procurement, finance, and legal departments to maintain accurate records, track licensing agreements, and support software audits.
Key Responsibilities
• E xperience in creating process documents, frameworks and operating models with capabilities based on findings and recommendations.
• Experience of Service catalogue workflow designing to automate Software Asset Management lifecycle.
• Provide license consultation to customers on various software applications.
• Ability to implement software asset management (SAM) policies, processes, and procedures to activate SAM governance module.
• Conduct periodic internal audits to identify and address any gaps or discrepancies in software license usage, monitor usage patterns and identify opportunities for software license re-harvesting or re-allocation.
• Provide recommendations on software optimization and license consolidation to reduce costs and ensure license compliance.
• Collaborate with procurement teams to negotiate favorable licensing Contracts with software publishers.
• Reviewing software contracts end to end to get a clear understanding of purchase history, understanding relationship between parent and child contracts, compliance, optimize usage, mitigate risks and analyzing termination and renewal clause.
• Experience of handling a minimum of 5 Tier -1 and Tier -2 publishers specifically IBM, VMware, SAP, Microsoft, Oracle, Redhat, Salesforce and Engineering & SAAS applications.
• Detailing of ELP including full capacity on analysis of entitlement, usage summarization, identifying financial & compliance risk and cost optimization opportunities.
• Rich experience on driving ELP findings with application owners and baselining on the recommendations and obtaining signoff.
• Knowledge or participated in any external software audits conducted by vendors/Publishers to ensure accuracy and fairness.
• Experience in mitigating risk of production outages in case of contract obligations with vendors, lead the recommended remediation plan and actions.
Qualifications
Required Skills and Qualifications:
• Strong knowledge of software asset management principles and practices and SAM Tools such as Remedy, SNOW, ServiceNow SAM/HAM Pro.
• Any SAM tool Architectural workflow understanding or Knowledge.
• CSAM Certified is good to have.
• Solid problem solving and consultative skillset.
• Strong presentation, communication, multitasking and time management skillset.
• Good communication skills displaying timely and accurate information sharing with active listening skillset.
• Knowledge of creating Project plan for the client.
• ITIL V3 0r 4 certified
• Audit Readiness skillset.
