Front End Service Team Supervisor
Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions.
The role requires standing for long periods of time while helping customers with their questions and needs. It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.
As a team supervisor, you will be responsible for ensuring that customers have a great first and last impression. This includes greeting and thanking customers, processing returns/refunds, and carrying out financial transactions.
You will also be responsible for ensuring that the front end area is clean and presentable. This includes keeping the checkout lanes clear, restocking shelves as needed, and maintaining a positive attitude in all weather conditions.
Additional responsibilities include:
• Smile, greet, and thank customers with a positive attitude
• Stand for long periods of time while checking out customers quickly and accurately
• Keep your area clean and presentable
• Answer customer questions and help them with their needs
• Be available to assist associates across the store as needed
Cart and Janitorial responsibilities include:
• Ensure customers have a great first and last impression
• Gather carts from the parking lot
• Operate equipment to move carts from the parking lot to inside the store
• Clean restrooms, salesfloor, and parking lot as needed
• Have a positive attitude in all weather conditions
