Why PlayStation?
PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Recognized as a global leader in entertainment, we produce The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
We are committed to creating an inclusive environment that empowers employees and embraces diversity. We welcome everyone who has a passion for innovation, technology, and play to explore our opportunities and join our growing global team.
Who We Are
At Sony Interactive Entertainment (SIE) PlayStation, we create unforgettable gaming experiences and strive to build a world-class team. As a leader in interactive entertainment, PlayStation operates at a massive scale, supporting millions of players and processing billions of transactions annually across our digital ecosystem.
The Store Publishing Operations & Commerce (SPOC) team ensures trust, security, and seamless transactions across PlayStation's digital store. We provide data-driven solutions to enhance platform services, customer experience, payments, fraud prevention, and risk management by leveraging advanced analytics and machine learning/AI.
About The Role
We are looking for a passionate Lead Machine Learning and AI Engineer to spearhead the design, optimization, and deployment of large-scale automation initiatives. This role combines machine learning, backend engineering, and cloud-scale infrastructure to build intelligent systems that enhance our operations.
The ideal candidate has extensive experience in creating scalable, automated systems. You will have backend engineering expertise and applied AI knowledge, utilizing technologies such as LangChain, vector databases, and LLM APIs alongside microservices, Kubernetes, Terraform, and CI/CD pipelines.
Key Responsibilities
• Automate Workflows: Architect, build, test, and monitor AWS-based workflows to address significant business challenges.
• Microservices and APIs: Develop robust microservices for ML-driven applications using Python or Java, focusing on scalability and resilience.
• Service Availability: Ensure high service availability through participation in an on-call rotation and adhering to disaster recovery best practices.
• Automated Deployment: Implement automated, repeatable deployment processes to optimize infrastructure for cost and efficiency.
Qualifications And Education Requirements
• Educational Background: Bachelor's degree with 6+ years of experience in machine learning, backend engineering, or AI platform development.
• Coding Proficiency: Strong experience in Java and Python.
• Cloud Competency: Familiarity with AWS services such as EKS/ECS, Kinesis, Lambda, DynamoDB, SNS, and SQS.
• Systems Monitoring and Analytics: Knowledge of monitoring and analytics tools like Datadog, Splunk, New Relic, or AWS CloudTrail.
• Communication Skills: Proven success in collaborating across teams.
• LLM Expertise: Experienced in developing and orchestrating agentic workflows.
• MLOps and Distributed Systems: Hands-on experience with Kubernetes, Docker, MLflow, Airflow, Terraform, and CI/CD.
Preferred Skills
• Data Streaming and Orchestration: Familiarity with Kafka, Flink, Spark, dbt, and Airflow.
• Multi-Modal LLM Systems: Experience with multi-modal LLM systems (text + image embeddings).
• AI Observability and Evaluation: Exposure to AI observability and safety alignment tools.
• Vector Database Knowledge: Understanding of vector databases and retrieval workflows.
At PlayStation, we are dedicated to providing opportunities for growth and development. We appreciate your interest in joining our team.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to legally protected categories. We strive to create an inclusive environment and encourage everyone to respond.
