• Working Location: Loyang Way
• Working Days: Monday - Friday
• Working Hours: 8am – 5.18pm
• Salary Range: : $2,880 (After confirmation: $3,200)
Main Responsibility
Provide sales administrative services to the Sales Manager and Sales Executive to whom the Sales Coordinator is assigned, in the aspect of:
A. Customer Enquiry Management – Products and Services
• Process all inquiries from customers promptly and send out price quotations, request for information such as brochures, samples, etc.
• Follow-up on customer inquiries to check status of inquiries; if inquiries turned to orders and if not, reason for not getting the order.
• Monthly statistical report on the number of inquiries turned to sales.
B. Customer Order Management
• Acknowledge customer orders promptly after checking through specific details and instructions.
• Generate and process the Sales Order, either for immediate or deferred delivery, in accordance to customer’s instructions.
• Update customers on order status, delivery date and inform of any discrepancy or delay in shipment.
• Upon delivery of the order, inform customer the shipping details promptly.
• For Back Orders and inform customers of any changes in the delivery status.
• Perform Sales Invoicing function when necessary.
C. Vendors Price Enquiry
• Search and identify appropriate vendors and suppliers for product information. And obtain price quotation.
• Negotiate price and other pertinent matters such as delivery time, payment terms, etc.
D. Purchase Order Processing
• Perform purchasing function to fulfill customer’s order as well as inventory.
• Generate Purchase Orders to appropriate vendors.
• Track delivery status.
E. Inventory Management
• Monitor and manage inventory level such that it is adequate to meet customer’s requirement.
• Place replenishment order when stock level of inventory items falls below the prescribed level.
• Monitor and manage slow moving and non-moving inventory.
• Assist in routine (annual) and non-routine stock audit exercises.
Auxiliary Responsibilities
A. Sales & Marketing Function
• When required, to carry out market research and intelligence on behalf Sales Manager and Executive.
• Organize, manage and maintain products literature, catalogue, service bulletins, newsletter and other relevant information.
• Assist in the administration of special projects, contracts and works orders.
• Assist in all matters relating to marketing of product and services such as promotions and exhibition.
• Provide assistance and input in routine report on sales and inventory e.g. data print-out.
• Develop and maintain close ties and rapport with customers and vendors through regular interactions by periodic visits or telecommunication contacts.
B. Inter-department Coordination
• Assist account departments in customer’s credit evaluation and accounts receivables (overdue accounts).
• Perform sales and invoicing function, as a back-up whenever necessary.
• Liaise with Quality Assurance Department on vendor qualification process.
• Co-ordinate with other departments on related matters.
Requirements
• Experience in application program such as Microsoft Windows, Excel and others.
• Able to travel to meet customers and vendors when required.
• At least two years in experience in currently held position.
The Supreme HR Advisory Pte. Ltd || 14C7279
Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580
