Director UI
The Director of User Interface/User Experience and Workflow is a strategic leader responsible for shaping the user experience and operational workflows of AI-powered solutions across healthcare initiatives.
This role ensures that digital products are intuitive, accessible, and aligned with the needs of diverse stakeholders across US Commercial Organization. The Director will lead a multidisciplinary team of designers, researchers, and workflow analysts to deliver seamless, human-centered experiences that drive adoption and impact.
Experience Strategy & Design Leadership:
• Define and execute the UI/UX vision for AI-enabled platforms, ensuring alignment with business objectives and user needs.
• Lead the creation of design systems, interaction models, and visual languages that support consistency and scalability.
• Champion design thinking and human-centered design methodologies across the AI Accelerator team.
Workflow Optimization & Integration:
• Analyze and map end-to-end user workflows across clinical, commercial, and operational domains.
• Collaborate with cross-functional teams to design AI solutions that integrate seamlessly into existing processes and systems.
• Identify opportunities to streamline workflows, reduce friction, and enhance productivity through intelligent automation and design.
Team Leadership & Development:
• Build, mentor, and manage a high-performing team of UI/UX designers, researchers, and workflow analysts.
• Foster a culture of creativity, experimentation, and continuous learning.
• Establish clear goals, KPIs, and development plans for team members.
Stakeholder Engagement & Co-Creation:
• Facilitate workshops, design sprints, and user research sessions with internal and external stakeholders.
• Translate complex business and technical requirements into intuitive user experiences.
• Advocate for user needs and accessibility in all stages of product development.
Design Governance & Quality Assurance:
• Implement design review processes, usability testing protocols, and accessibility standards.
• Ensure compliance with healthcare regulations and data privacy laws (e.g., HIPAA, GDPR).
• Maintain documentation of design decisions, user journeys, and workflow models.
Innovation & Emerging Trends:
• Monitor trends in digital health, AI interfaces, and user experience design.
• Explore emerging technologies for potential integration.
• Lead pilot initiatives to test new interaction paradigms and design innovations.
BASIC QUALIFICATIONS:
• Bachelor's or Master's degree in Design, Human-Computer Interaction, Psychology, or related field.
• 10+ years of experience in UI/UX design and workflow optimization, with 5+ years in a leadership role.
• Proven experience designing digital health or AI solutions in regulated environments.
• Expertise in design tools (e.g., Figma, Sketch, Adobe XD) and prototyping platforms.
• Strong understanding of user research, usability testing, and accessibility standards.
• Experience with agile development, product management, and cross-functional collaboration.
