Job Requirements:
Strong written and verbal communication skills.
Bachelor's degree in IT, information security, computer science, or a related field.
8 to 10 years of ITIL experience. Alternatively, candidates may possess an equivalent combination of relevant professional experience and education.
Technical:
Proficiency in Snowflake platform features, SQL, ETL tools, data modeling, Powerbi, database systems, and data warehousing concepts. They must also have a strong background in programming languages such as SQL, Python, or Java
Analytical:
Strong ability to analyze complex data sets, interpret trends, and identify issues.
Problem-Solving:
Excellent problem-solving skills to identify and resolve data-related challenges.
Communication:
Ability to clearly present complex data and insights to both technical and non-technical stakeholders.
Attention to Detail:
A strong focus on detail is crucial for ensuring data accuracy and integrity.
Develop and implement DW support service strategies aligned with business needs
Oversee the delivery of DW systems and services that support the stability of Snowflake and additional components
Analyze and monitor the effectiveness of DW support service delivery and implement improvements when needed
Ensure compliance with DW support standards, policies, and procedures, including disaster recovery and back-up procedures
Provide technical support and guidance, including problem resolution and troubleshooting
Develop and implement DW service quality control processes, policies, and procedures
Maintain current knowledge of technology trends and potential impact on the business
