Assistant Data Analytics and CRM Manager

Singapore 18 months agoFull-time External
Negotiable
A Career Opportunity with Hang Seng Bank At Hang Seng, we are dedicated to delivering top-notch service. Our team members are our most valuable asset and play a crucial role in our mission to consistently enhance our performance for clients, offering best-in-class products and services. We aim to attract top-tier talent by providing a dynamic work environment, great career growth prospects, and competitive salary packages. Data, Analytics, and CRM We are currently looking for a highly skilled professional to join us as Assistant Data Analytics and CRM Manager. Key Responsibilities: • Mine and analyze large structured and unstructured datasets, applying advanced statistical methods to explore strategic solutions and actionable recommendations for solving business issues. • Proactively translate business problems into analytics-driven solutions, manage business applications effectively, and rigorously evaluate results. • Stay abreast of business status and anticipate issues and priorities. • Analyze data, conduct quantitative analysis to identify business issues' root causes, uncover growth opportunities, and target business potential effectively. • Generate insights through analysis to support business decisions and risk management. • Deliver timely and high-quality analytics to meet business needs in a dynamic environment. • Share knowledge and best practices, collaborate with various teams to foster a diverse and supportive work environment. • Work with Group and offshore teams to implement various analytic solutions and share cross-references. Requirements: • University degree in Statistics, Mathematics, Computer Science, Data and Information Management, Risk Management, or related disciplines. • Minimum of 3 years' experience in analytics, management information, modeling, and machine learning in the banking sector. Proficiency in machine learning techniques and algorithms is advantageous. • Extensive experience in mining large data volumes for quick insights. • Proficient in SAS, SQL, and Microsoft R/Python. Knowledge of Visualization tools (QlikSense, Data Studio, Tableau, Looker), GCP, Big Query, Feedzia, and digital data is a plus. • Strong communication skills to convey complex information effectively to a broad audience. • Positive mindset and a proactive approach to challenges. Explore exciting career opportunities at Hang Seng Hong Kong by visiting our Career Page and joining our Talent Community for the latest updates