See job description for details
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Responsibilities
• Product Strategy: Develop and maintain a clear product strategy that aligns with the bank's overall wealth management objectives . Identify market trends, client needs, and opportunities for new products and enhancements.
• Product Development: Lead the end-to-end product development lifecycle, from ideation to launch. E nsure timely and smooth rollout
• Collaborate with internal and external stakeholders to design build, and launch new products, including investment vehicles, advisory services, and digital platforms .
• D rive business growth: understand online product value and unique selling proposition , helping stakeholders understand product benefits and unique selling proposition
• Lead and oversees various digital acquisition journey across platforms to ensure consistency from online application till fulfilment
• Develop ideas to grow online channel share and conversion funnel across our digital platforms
• Conduct small experiments to assess market acceptance and iterate continuously to achieve the desired outcome
• Drive customer immersions and champion the voice of customers by means of quantification (data) and qualification (verbatim) with any stakeholders
• Develop and implement product launch communications plan focus on increasing awareness and adoption of new Digital Products
• Support post-implementation tasks such as user training to touch-points , production problem investigation, post implementation review and escalation.
Requirements
• Minimum 1 0 years of work experience in banking industry with at least 4 years at financial industry
• Experience in Investment AI & online advisory products/features & digitalization is a plus
• Result oriented to drive business, key metrics including Digital Value Capture, online transaction, volume, and revenue
• Self-motivated, detail-oriented and take charge of responsibilities/area of duties assigned
• Team player with good interpersonal skills, self-motivated, detail-oriented and take charge of responsibilities/area of duties assigned
• Excellent verbal , written commu nication skills and presentation skills , with the ability to convey complex information in a clear and concise manner
• With knowledge in broad Investment and insurance products would be a plus , not a must
• Be highly aware of market trend , new technologies , new Fintech products and advisory technologies
• Customer centric with eye for details, to develop best in class digital customer journey
• Proficient in project & product management, customer experience, and compliance matters
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
Job ID WD62229
