Job Description
Zagat, part of Chase Dining, is hiring a Product Manager to help bring to market a new dining platform for the benefit of restaurant enthusiasts and Chase customers. This is an exciting opportunity to be part of the reinvention of a 40+ year old brand for the modern customer
As a Product Manager in Zagat (CDJ), you will play a pivotal role in shaping the product vision for a newly reimagined, user-generated content dining platform. We’re looking for someone who is customer obsessed, has a strong passion to lead “start-up” efforts in large companies, and a desire to be on the forefront of digital products and technology. In this role you will be supporting the full product development lifecycle, defining and shipping a product end-to-end to millions of customers.
Job Responsibilities
• Execute the vision and strategy for product initiatives and features for Zagat, a recently reimagined User Generated Content (UGC) platform and restaurant discovery tool
• Partner closely with Technology, Design, and Analytics teams to lead product development efforts
• Define features and communicate requirements to engineering in clearly written documentation
• Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
• Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance
• Manage product backlog, production support, issue & defect resolution and prioritization
Required Qualifications, Capabilities And Skills
• 3+ years of experience in product management
• Strong understanding of user generated content and a passion for the dining/restaurant space
• Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
• Proven success in collaborating with cross-functional teams, influencing decisions
• Communicate effectively with both technical and non-technical audiences, translating complex concepts into business value
Preferred Qualifications, Capabilities And Skills
• Blended work experience across product, marketing and strategy.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction
