IT Support Engineer - Onsite

London 21 months agoFull-time External
290k - 317.2k
Join a well-established and well-known IT MSP as an IT Support Engineer working on-site. You'll be joining a super-friendly IT company at an exciting time! THE JOB: - You'll be providing proactive 1st and 2nd line support to resolve customer issues, including: - Using a ticketing solution and working to SLAs - Project support and system deployment - Setup new equipment (PCs, laptops, mobiles etc) - Install, test and monitor servers and firewalls - Assist with LAN/WAN, computer repair, software issues, networks, virus protection, Wi-Fi etc. KEY SKILLS & EXPERIENCE: - Proven experience in IT support - Experience in virtualisation, backup, MS Exchange, AD and O365, virtual environment, networks and storage - Experience on firewalls - Good communication skills and able to give advice to non-technical customers - Great problem-solving skills. - Applicants must live a reasonable commute from London. SALARY & BENEFITS: - £32,000 - £35,000, dependent on experience - 20 days holiday public holidays - Private Medical Insurance - Exposure to multiple clients and technology - A mobile phone allowance - Travel expenses - Variety of team events - Employee referral bonus - Interest-free personal loan - Professional development and training This is an exciting opportunity to join a hugely successful company that always works with the latest technology and strives for excellence. Please apply today. No overseas applicants please. Visa applications will not be considered