Manual QA Engineer (Remote, United States)

Chicago 21 months ago Remote Full-time External
Negotiable
About Fabric Fabric is a health tech company that powers healthcare providers to move faster, work smarter, and deliver better care through its care enablement system. The system offers three solutions: In-Person Care Suite, Virtual Care Suite, and Engagement Suite. Leveraging conversational AI and intelligent adaptive interviews, Fabric unifies virtual and in-person care across intake, triage routing, and treatment while automating workflows for staff. Built by a team of physicians and clinical informaticists, Fabric protocols uphold excellence in care quality while offering omnichannel access for patients. The results enable clinicians to work 2-10 times faster (dependent on setting), decrease call center volume by 15%, and increase utilization of unfilled visit blocks. Some of Fabric’s customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain. Fabric is backed by Thrive Capital, GV (Google Ventures), Salesforce Ventures,Vast Ventures, BoxGroup, and Atento Capital. Role Overview As a QA Engineer at Fabric Health, your primary responsibilities include collaborating with stakeholders to create test plans and execute manual tests, verifying functionality across multiple platforms. You will also be responsible for defect management, logging and tracking issues in JIRA, and working closely with the development team for resolution. Your responsibilities • Test Planning and Strategy • Collaborate with stakeholders to understand project requirements and specifications. • Develop comprehensive test plans and test cases based on project documentation. • Work with Product and Engineering to define manual regression testing scripts and with the Support team to execute scripts. • Test execution • Execute manual test cases to verify functionality and identify defects. • Conduct functional, regression, and performance testing as needed. • Monitor and analyze test results, documenting and reporting issues accurately. • Work with the Support team on bug discovery and triage. • Defect Management • Log and track defects in JIRA, providing clear and detailed information. • Verify defect fixes and ensure their closure after retesting. • Work closely with the development team to prioritize and resolve defects. • Collaboration • Collaborate with cross-functional teams to ensure clear communication and alignment on quality goals. • Participate in bi-weekly sprint kickoffs, retrospectives, daily scrums, and other team meetings as necessary to understand the work being done. • Have a positive attitude, be enthusiastic, and solve problems. Who you are You’re excited to get on the ground floor of a startup and roll up your sleeves to really figure out what it means to enable health systems of the future to do their best work. You take pride in consistently shipping a bug-free and performant application, and you have the attention to detail that this demands. You’re deeply motivated by improving the lives of patients and healthcare providers like we are, and you believe that with hard work, the US healthcare system can be substantially improved with technology. We're looking for someone who • Has 3+ years of quality assurance experience • Has very strong technical aptitude and troubleshooting skills. • Is professional – unquestionable integrity, credibility, and character with high moral and ethical behavior • Excellent communication skills, both written and verbal. • Attention to detail and a commitment to delivering high-quality products. • Familiarity with Agile or Scrum development methodologies. • Is excited to work in a fast-paced startup environment and work on a wide variety of tasks and projects We'd be even more excited if you have • Experience performing in a quality role for a software product with frequent releases (at least multiple per month up to continuous deployment) • Experience with Health IT, e.g., HIPAA, EMRs, HL7, etc. • Experience with E2E testing of mobile apps •