Urgent Hire: Digital Banking Support Manager (Hyrbid)
Description
Monitors staff in daily tasks, operations, risk management and quality control; ensures the organization of assigned areas for their team coordinating available resources (e.g., staff, materials, etc.) for maximum results.
Stays abreast of industry trends in Treasury Management products and pricing, making recommendations for upgrades or improvements as necessary
Develops and maintains business relationships with clients to deepen relationship with the Bank. Assists and trains staff on departmental procedures and policies.
Provides guidance on complex or escalated issues.
Collaborates with internal resources when conducting the investigation, disposition and resolution of all issues related to, disputes, and/or online activity.
Skills:
online banking support, Manager Experience, banking, credit union, treasury management, customer experience, digital platform
Top Skills Details:
online banking support,Manager Experience,banking,credit union
Additional Skills & Qualifications:
Experience in Online Banking Support
3 years of Manager or Lead Experience
Experience in Credit Unions or Banking
Credit Card Experience is a plus
FIS Core Systems & adding Direct Link Merchant
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law
