The Team & Role
We are seeking a talented remote Product Designer with a specialized focus on mobile design. In this role, you will be responsible for conceptualizing and designing innovative SevenRooms' iOS app and web features specifically tailored for restaurant operators and front-of-house staff in their daily restaurant operations. You will be joining a high-performing Design Team and reporting directly to our Product Design Lead.
The SevenRooms Mobile and Venue Experience Squads are dedicated to developing software solutions for Front-of-House restaurant staff, empowering them to deliver exceptional hospitality experiences before, during, and after service. Our iPad and iPhone app is currently used by over 25,000 active restaurant hosts and managers on a daily basis. It enables them to efficiently seat guests, manage reservations, track and honor guest preferences, and much more. Joining our passionate and ambitious team, you will play a crucial role in optimizing front-of-house operations and enhancing the overall diner experience through seamless and personalized service. We are seeking a mobile-obsessed and data-driven designer who is excited about leveraging their expertise to deliver tangible improvements to restaurant operations and guest satisfaction.
Product Designers at SevenRooms operate in a shared team, working alongside tenured members of the team with varied skill sets. We've built our product team up with the most creative, driven, and passionate entrepreneurs and foodies we could find. This small but mighty team is incredibly collaborative, while having the independence to find their niche and have a large impact while doing so. We are the bridge between our clients and our platform and we absolutely love what we do (and we love doing it together).
What You'll Do
• User Experience Design: Conceptualize and design end-to-end user flows that minimize friction and accomplish goals for restaurant operators, allowing user needs and pain points to inform innovative design solutions.
• UI and Visual Design: Design simple and functional high-fidelity interfaces. Own a set of reusable design patterns specifically for the SevenRooms mobile app.
• UX Research and Usability Testing: Lead design and product management teams in discovery research to identify users' needs, goals, and pain points; Conduct frequent usability tests on flows for constant iteration.
• Collaboration: Collaborate closely with the Product Design Team to review and hone your designs regularly as well as help others hone theirs. Collaborate with product management to align on outcomes and user needs, and visualize guest experience innovations.
Who You Are
• 2+ years of product design experience at B2B or B2B2C SaaS companies
• Experience designing successful mobile and web product features, end-to-end
• iOS or mobile design experience required
• Solid understanding of iOS patterns and frameworks, and can communicate with engineers to ensure designs are properly implemented.
• Ability to design solutions that combine digital and in-person components
• Ability to translate user needs, goals, and pain points into highly functional designs
• A keen eye for visual detail, layout, hierarchy, typography, and animation
• Curiosity to dig several layers deep into solutions with an eye toward continuous improvement
• An open mind & flexibility around testing new approaches and the ability to harness failures and turn them into wins
What We Offer
• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You'll also have access to unlimited paid time off, including tenure-based PTO minimums and the option to work anywhere at any time.
• Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.
• Comprehensive benefits package: SevenRooms provides access to private medical coverage, life insurance, and income protection.
• Employee programs and recognition: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You'll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you're a part of our team.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.
About SevenRooms
SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation.
Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin' Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.
SevenRooms has been recognized as a top employer for its people-first approach by publications including:
• Inc. Best Workplaces (2023, 2022, 2020)
• Inc. 5000 (2023, 2022)
• Ragan's Platinum HR Awards Finalist (2022)
• Built in Best Places to Work NYC (2023, 2022, 2021, 2020)
• Built in Best Place to Work NYC - Midsize Companies (2023, 2022)
• VentureFizz Unique PTO (2022)
• Forbes Best Startup Employers (2022)
SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.
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