Custody Ecosystems Product Manager : Inquiry Management Workflow – VP (UK or US)
The Custody Product organisation is recruiting for a Custody Ecosystems Product Manager to help drive the Inquiry Management Workflow strategy as part of the wider Custody Ecosystem/Disruptive Technology remit. Whilst the focus will be on the Inquiry Management Workflow, the successful candidate would also assist with other Custody Ecosystems efforts including Account Opening, Post Trade Settlement, Tax etc. State Street’s Custody Product organisation is undergoing an exciting period of transformation and requires an experienced product manager with good subject matter expertise, client lens & industry presence to join the team to help take this business forward.
Function
As a Custody Ecosystems Product Manager you will be part of a small team responsible for leading the engagement with the responsible FinTech(s). FinTechs have been disrupting the Custody landscape in recent years, and State Street is well positioned to take a considered approach having had the opportunity to see the landscape unfold. Primary focus & responsibility will be to help take the strategy from conception through to implementation; identifying external opportunities for partnership, building business cases and then taking through to implementation.
Responsibilities
As a Custody Ecosystems Product Manager, you will have responsibility for the following:
• Building a relationship with the FinTech at all levels from CEO/Founder through to Client Engagement/Support
• Fostering relationships with STT Operations, IT, Client Management & (other) Product organisations as required
• Driving the adoption of the platform (internally & externally)
• Demonstrating benefit
• Measuring success
• Influencing change
• Participation at industry events including roundtable and speaker opportunities
• Being a champion of change & challenging the status-quo to drive internal & external benefit
• Identifying other FinTechs that can bring value to STT Custody and our Clients
• Developing business cases to assess value; and drive senior buy-in for those that make sense
• Working with Procurement, Legal & TPRM on all aspects of the engagement as required
Skills
• Excellent programme management skills
• Strong PowerPoint skills is key
• Detail oriented – problem solver
• Intellectually curious
• Independent, self-motivated and a team player with strong influencing skills
• Positive, can-do approach and champion of change
• Effective communicator at senior levels both internally & externally
• Comfortable working in a demanding delivery focussed environment
Experience
• Proven track record in influencing change and driving large programmes of effort
• Strong knowledge of Global Custody business preferred, particularly inquiry management
• Prior experience working in Product, Operations and/or Technology roles
• Experience working with institutional investor client base
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
#LI-Hybrid
