Duties and Responsibilities:
• Responsible for building .NET Core applications using .NET Core technologies for back-end.
• Interpret requirements to develop APIs and integrations using agile methodology.
• Responsible for UI design work for applications like POS systems and self-service kiosks.
• Collaborate with internal teams to resolve complex technical issues and escalate to Level 3 support when necessary.
• Responding in a timely manner to service issues and customer requests either via phone, email, or chat until they're solved.
• Performing Windows Server administration & configuration.
• Provide high-level technical support to our clients, including troubleshooting and resolving complex hardware and software issues.
• Test, implement, and roll out new POS systems. Support all phases from planning to deploy of future releases of POS software and components.
• Configure and troubleshoot the POS setup. This includes printers, customer display, scanners, and mobile POS.
• Continually enhance and expand technical knowledge of the POS, external systems and tools utilized by the POS Team and Helpdesk.
• Quality assurance testing of new version of the POS and related software including both manually entered test cases and use of automated test tools.
Requirement:
• Bachelors degree in information technology, Computer Science, Engineering, or related field.
• Min. 3 years' experience in .NET and C#.
• Advanced knowledge of how APIs work and understanding of Json and XML data formats.
• Experience in Java, JavaScript, CSS3, HTML 5.
• Strong knowledge of Structured Query Language (SQL).
• Good knowledge on POS (Point of Sale) or SCO (Self-Check-Out) system would be an added advantage.
• Experience dealing with Software POS Systems.
• Knowledge of remote access tools and other supportive technologies.
• Knowledge of external systems and payment gateways, and how they interact with the POS.
• Demonstrated ability to learn and experiment in future POS related technologies for activities like testing, evaluation, proof of concept
